They advertise pet stain and odor removal... A very nice gentleman named Nick came out to clean. We had some pet and coffee stains to be removed. I was upfront about the cause of the stains and he used a black light to be sure he knew what the urine stains were. At completion of the project, no stain was seen and the rooms smelled great. I went to a meeting and when I came back, the stains were seen again, but not as significant. The next morning they were just as before the cleaning and the room smelled worse than it did before. I called the company because they have a 30 day guarantee. They refused to honor it. They wanted to do a deeper clean on the spots and charge $10/softball size area. This would be another $300. No thank you. I will call someone who will do it correctly the first time.

Arturo was fantastic Arturo was fantastic. He was polite and very friendly while at our house. Highly recommend giving Zerorez a call if you’re considering having your carpets clean, and be sure to request Arturo.

Always a 5 star experience Always a 5 star experience. Very friendly team from the call center to the service tech. Removed vomit from our carpet and rug and didn’t charge anything extra. Call center was very flexible with us on pricing. The whole job of three rooms and a rug was 35 mins from start to finish! I will continue to call Zerorez when we need carpets cleaned.

It is my pleasure to extend my… It is my pleasure to extend my gratitude to Ben for his outstanding service. In addition to his time and advice regarding the care of my rug, I greatly appreciate it. A great deal of credit should be given to him!

Amazing product and even better… Amazing product and even better service! Ben was timely, respectful and an expert. He took his time to make sure he explained everything thoroughly and continued to ask if I had any questions or concerns. Prices are very reasonable and our carpet looks brand new! We will certainly be coming back and referring our loved ones.