Excellent Service Booking the appointment was easy. The service representative communicated clearly and fast on arrival time. The service was thorough. The pricing was fair. Will use them in the future.

Always a 5 star experience Always a 5 star experience. Very friendly team from the call center to the service tech. Removed vomit from our carpet and rug and didn’t charge anything extra. Call center was very flexible with us on pricing. The whole job of three rooms and a rug was 35 mins from start to finish! I will continue to call Zerorez when we need carpets cleaned.

Our technician was Anthony. He called when he was on the way to our address. He was courteous and respectful Making an appointment over the phone was quick and easy. I was given an estimate and there were no surprises when I received the invoice. My carpet was cleaned in a timely manner but it's not quite dry yet so I can't speak to the the efficacy of the process yet. So far, it looks good and smells much better than it did before. I don't foresee any issues.

They advertise pet stain and odor removal... A very nice gentleman named Nick came out to clean. We had some pet and coffee stains to be removed. I was upfront about the cause of the stains and he used a black light to be sure he knew what the urine stains were. At completion of the project, no stain was seen and the rooms smelled great. I went to a meeting and when I came back, the stains were seen again, but not as significant. The next morning they were just as before the cleaning and the room smelled worse than it did before. I called the company because they have a 30 day guarantee. They refused to honor it. They wanted to do a deeper clean on the spots and charge $10/softball size area. This would be another $300. No thank you. I will call someone who will do it correctly the first time.

My carpets look brand new! My carpets look brand new!! I’m shocked and so very happy with the results. But more importantly, they are extremely professional and efficient. The technician who came was friendly and went straight to work. He did an amazing job. I highly recommend and will continue to use Zerorez.