Excelled Customer Service The Hinomi customer service is fast and impressive. I and 5'10" and ordered the standard size chair thinking it would work for both me and my wife. Upon installing, I realized that the chair height was too low for my comfort and sent a note to the customer service. They quickly responded and send me a tall size gas lift piston. The piston was easy to install and fixed my problem. I love my new chair.

Great customer service and speedy delivery!! I order an H1 pro but realized I ordered an XL by mistake! I immediately contacted customer support and they were super helpful and responsive. They were able to correct my order for me and still get my chair delivered to me in only a few days. definitely some of the best customer service I’ve ever received! I am very happy with my purchase and definitely think this is worth the price. The quality of the materials is super solid and doesn’t feel cheap at all. Assembly was super easy and only took 10 minutes!

Awesome product and company When you buy something like expensive office equipment, it’s not just an investment in a product that you will use almost everyday, but also in the company that makes it. Hinomi truly stands by their amazing products and always has your back. Excellent company, and even better products. This is my first and only stop for chairs from now on.

Best service and product Best service and product. Got my chair in 24 hours instead of 7-9 days, assembled easily, and feel perfect! Finally, my back is relieved from long working hours! Totally recommend. The quality is great! I own X1 in dust pink!

Best customer support As i read online about their customer support reviews already, I also had a great experience in amending my order that i messed up online. They answered me in the middle of the night to make sure i get the correct order. 5/5 for their customer support.