I was having trouble with adjusting the… I was having trouble with adjusting the height of my chair and they were super quick in helping me find a solution and now i have a video to reference if this problem ever happens in the future yipeee. I LOVE HINOMI CUSTOMER SERVICEEEEEE :00

Great customer service and speedy delivery!! I order an H1 pro but realized I ordered an XL by mistake! I immediately contacted customer support and they were super helpful and responsive. They were able to correct my order for me and still get my chair delivered to me in only a few days. definitely some of the best customer service I’ve ever received! I am very happy with my purchase and definitely think this is worth the price. The quality of the materials is super solid and doesn’t feel cheap at all. Assembly was super easy and only took 10 minutes!

Fast and friendly customer service I wound up ordering the right product in the wrong color and size, I reached out and got Sharon in live chat who took care of my problem promptly. Excellent customer service.

Chair and customer service is great Chair and customer service is great. FedEx had a bad label on shipping and chair got returned mid way upon contacting customer service shipped another chair right away and were very courteous. Hoping to use it for years to come.

Awesome experience this is probably the… Awesome experience this is probably the best return experience I ever had in the last 20 years. Thanks Hinomi team for making me feel special.