Jeanette Evington Davis
GBAn absolute pleasure to do business An absolute pleasure to deal with Roy who answered my questions efficiently and professionally. Keys were ordered and received the next day. Staff are very grateful to have lockers in use again that had previously been decommissioned due to lost keys!
Stuart Vail
GBDamaged Goods and Poor Service We are Day Service for Adults with learning disabilities that placed an order for a laptop charging tower for our service user tablets / I-pads. Upon receipt ends were covered up in cardboard and plastic. We signed for receipt and then unwrapped it to discovered a damaged corner (appears to been dropped). We reported the damage on day of the delivery with photos. It took a week for a response, and further 3 weeks to determine that the drivers photos do not cover the damaged area, but because the delivery note was signed, the factory can not determine it as damaged. We have been offered a replacement at cost price with £50 off. Poor in all aspects and I will not be recommending CS Storage Ltd to anyone.
Loraine
GBGreat Customer Service After delivery we had an issue with fixing the archway locker together but thank you very much to Stuart Jardine for sorting this out for me, very much appreciated, he could not have been more helpful. I would also like to thank Roy MacGregor for helping me with my order and to your delightful and helpful Yvonne Biggs on Customer Service. Our Ladies Locker Room looks fabulous after our refurbishment and your modern lockers finish it off perfectly. Now back to fundraising so we can purchase some more, Many Thanks Again Loraine Lady Captain
Roland Lamble
GBAdequate for what it is. The small Elite Acid Cabinet meets our storage needs, but quality of construction is not great. Two rivets securing the top had sheared in transit, possibly because the shelf and sump were left free to move inside the cabinet. Rivet heads also leave inadequate clearance for positioning the shelf within the cabinet - a minor issue but one which makes the shelf a fiddle to install. Ordering and delivery was otherwise satisfactory and within the timescale indicated.
NL
GBI placed an order for a replacement… I placed an order for a replacement locker key and heard nothing for a while. I then sent an email to the company but received no response. After waiting for almost 2 weeks I then rang the company to query this and was told they don’t actually do the key so I then requested a refund. I feel they should have contacted me once they knew they couldn’t provide the service and processed a refund straight away instead of waiting for me to contact them as I wonder if they wouldn’t have bothered had I not requested the refund.