Company recommended I recommend the company as they are reliable. The customer service responds quickly and in case of any problem they look for a solution. In my case, I bought the office chair 9070F.

Order #KD4588. Order #KD4588. Ordered a chair 5 days ago, sent an email to ask when they were planning to ship It, no response, sent second email today. Guess ill have to issue a refund directly with my bank. Extremely poor customer service and order management.

No reply and No chair No reply and no chair. I ordered a chair from these guys over 2 weeks ago now and according to the shipping info on their website it has not shipped yet. I have attempted to make contact through various methods to no avail. Starting to think I've been ripped off. This is an unacceptable way for a buisness to operate. Update. Oddly enough after posting this review I received a response from Kerdom and my order was shipped at the same time. They said they were having warehouse issues. The chair arrived on april 1st well packaged and not damaged in anyway like a lot of reviews said. They also offered me a $25 refund for the inconvenience.

Amazing product with an amazing support team!!! Amazing product with an amazing support team. I had ordered an office chair from their official website. They were very prompt in notifying and shipping the product, and I received it within 3 days. The chair quality is premium and feels solid. I have been using it for more than a year now and it works perfect. Support team is aslo very helpful and prompt in replying to any queries. I had a small issue after almost a year of use while the chair was still under warranty - support team was very helpful and resolved the entire issue within a week. Highly recommended :)

Support doesnt reply Dont even know if i was scammed... My order received that they were sending the chair but my direction was not okay... (Even though i was able to see my home in their own website map on the order) I sent them the data again and after 6 days I am still waiting. Wrote them several emails, sent dm on instagram and facebook and still waiting... I'll try to ask the bank for a refund but dont ever buy anything from them in his own website. I dont know amazon... but his own... RUN