Don't waste your time Don't waste your time! their product is uncomfortable with hard seats. there's no lumbar support and their service is just terrible. their website states their shipping is 2 to 3 business days.. that's a huge joke.. their shipping is over 3 weeks! terrible product, terrible service, long delivery times... save yourself the trouble! don't waste your time or money!

The chair is well made and easy to assemble. The chair is well made and relatively easy to assemble. The instructions are straight forward and the video was very helpful. I did not realize that the button along the armrest allowed it to be raised/lowered. Its obvious but not stated in instructions. For my own comfort the headrest is a little too far forward from the back of the chair - it can tilt and go up or down but not forward or back a even a little.

Better than the Box Store Chair by Far I purchased a chair from a box store, a gaming chair that looked and promised to be a replacement for a 10-year old ergonomic chair I could not replace as the company had gone out of business. The chair from the box store was a piece of junk. I searched online and found the Kerdom chair, read some reviews, watched a video and decided to make a purchase on Monday. Somehow the shipping address was incorrect. I texted the support number and received a reply immediately saying they would correct the shipping address. I sent an email as well, and the reply had the new shipping address noted on my order. The tracking information came quickly and two days later the chair was in my residence. Using a screw gun with an allen wrench bit, I assembled the chair in about 20 minutes. The quality of the parts is far superior to the box store chair. I had only one minor issue with one bolt not aligning with a hole while putting the base on the chair bottom, but I was able to re-align the bolt and hole. Other than that, the assembly went well, the chair sits well, moves well and I'm extremely pleased with the price I paid and the chair I have. Thank you Kerdom

Order #KD4588. Order #KD4588. Ordered a chair 5 days ago, sent an email to ask when they were planning to ship It, no response, sent second email today. Guess ill have to issue a refund directly with my bank. Extremely poor customer service and order management.

Do not order I ordered a chair on march 10th and still dont have it. When I first contacted them one week later why it wasnt shipped yet they said they didnt have it in stock and the next day they would receive it. One week later they said 7 days more. Now I am trying to contact them but get no response at all I wish I had read the reviews before I would have never ordered from this store