Have been waiting for almost one month Have been waiting for almost one month. They still have not shipped the chair. No reply email from Customer service

RUNNNNN! I ordered a chair two weeks ago, the "package" came to the hub in my state but was recalled by the shipper. I called the customer service number on their website but it went straight to VM every time(626-900-1989). The business address is house which is a huge RED-FLAG, and their email responses is AI generated. Terrible business practices RUNNNN!

Order #KD4588. Order #KD4588. Ordered a chair 5 days ago, sent an email to ask when they were planning to ship It, no response, sent second email today. Guess ill have to issue a refund directly with my bank. Extremely poor customer service and order management.

Stay away from the fraudulent company. The worst experience with a company - I have placed an order with them on March 17th and their website says that the delivery would be within 5 to 7 days: when I check the status tracker, it shows the order is not even ready yet to be dispatched. Such a deceitful company - I only wish I checked the reviews before making the order:

Do not order I ordered a chair on march 10th and still dont have it. When I first contacted them one week later why it wasnt shipped yet they said they didnt have it in stock and the next day they would receive it. One week later they said 7 days more. Now I am trying to contact them but get no response at all I wish I had read the reviews before I would have never ordered from this store