No refund given Ordered a chair and paid $300USD ++ but was told shipment delayed so I cancelled and they promised to refund which would take 3-5 business days, it’s almost two weeks now and I still haven’t gotten my money back. I have sent so many emails but none has been replied to. Which is concerning because during the process of cancellation, they (James, AbdulRaheem) were so quick to reply and now I can’t even get a single response.

Item never arrived Item never arrived ### The above is my original post. The vendor has chosen to either lie or be incompetent in their response-- not even managing to get the date right of my order. My bank also received a non-response from this vendor. You may see these photos for evidence: https colon //photos dot app dot goo dot gl/pco7RtQzi5XikZqg9

BUYER BEWARE!! BUYER BEWARE!! Cyberthur is a scam operation through and through. Soon after placing my order I received several emails asking for patience regarding the delivery date as the company was under pressure due to COVID. I gave them 3 months before finding out that my order had been cancelled and no refund supplied! Obviously, Cyberthur have not responded to my emails as they know they are thieves. Legal action pending. My legal fees will be more than the money I have lost. But it will be worth it. These people need to be held accountable.

Placed another order since my last… Placed another order since my last purchase and it's still 5 stars! Business is super awesome and the refill for my litter genie is perfect! Great buy for the amount you get per roll !! Way better than the competitors! My go-to place for refills!

They were so helpful and friendly They were so helpful and friendly. A great customer experience. We love the garden sculpture we purchased from them. It was well packaged, shipped on time, delivered in great condition. The sculpture was well made and exactly as described on the website.