
DB
BNNo refund given Ordered a chair and paid $300USD ++ but was told shipment delayed so I cancelled and they promised to refund which would take 3-5 business days, it’s almost two weeks now and I still haven’t gotten my money back. I have sent so many emails but none has been replied to. Which is concerning because during the process of cancellation, they (James, AbdulRaheem) were so quick to reply and now I can’t even get a single response.

Anthony M
AUAvoid this company Despite paying for expedited shipping it was super delayed. Seems like inventory ships from China before being forwarded from the US so expect significant delays. We received the wrong product in the end, and the company is no longer responding to any correspondence. Avoid this company. The slew of "positive" reviews that are all a tad too similar are concerning as well.

Aaron B
CANever again Took forever to ship despite paying more for expedited shipping. Paid for UPS because they deliver quicker to Canada from the US but was instead shipped via USPS which takes much longer and is not an upgrade. Customer Service still has not answered my emails and it has been over a week. Requested to cancel my order and get a refund and they have not done so.

Amy
USSticker was faulty! It was a nice sticker but the edges of it we're all stuck to the inside of the packaging and separating when I received it So when applied the edges didn't stick properly as they were already previously stuck to the plastic in the package!! I could barely get it out of the wrapper without wrinkling it or ripping😞 and shipping was slow! The design was nice that's about it! I don't plan to order from this company again and I didn't make a complaint as I'm sure nothing would be done about it anyway🤷♀️

Audrey Cortez
USNot bad BUT... I bought this painting for my Mexican mother-in-law. I am painting it as a gift for her. I love how it is more of an easier level paint by number. There are many large areas to cover and the areas that are small are not tiny. However, I couldn't give this kit 5 stars for 2 large reasons. For one, the numbers and outlines should be a light gray, not black color. Because of this, you are forced to repaint every number at least twice. Also, the quality of the paint could be better. It easily streaks, again, requiring multiple coats of paint for each and every number. If these 2 issues could be fixed, I would purchase all my future PBN kits from Cyburthur!