Don't waste your money I bought a Fully desk a few months ago and accidentally ordered the wrong colour frame (alloy). They were quick to email me with instructions on changing it, and had me order a new frame, sending the old one back for a refund. Unfortunately they never issued a refund and after multiple "we'll get back to you" emails they simply went silent.

Over my expectations Bought the Jarvis standing desk. Shipment to Italy experienced some delay, nevertheless, I was timely updated on the delivery status. The product is great. Sturdy, beautiful, fluid. Totally recommended. A pity that Fullly has such low reviews, if they were bad, now they improved a lot.

£1000 for a desk that's lasted significantly less than a year Customer service nowhere to be found. Have been trying to get a response since earlier this month about the £1000 desk I'd purchased late last year which is now unusable due to a broken leg. Update: Thankfully customer service at the company who has acquired this company have sent out a replacement leg and parts.

Worst customer service I’ve ever dealt… Worst customer service I’ve ever dealt with. Table top arrived dented and a big chunk of laminate removed from the top. Table top size now out of stock and they won’t provide me a replacement. I’ve asked for a full refund but they’ve offered a partial refund to keep the broken product. I’ve stated numerous times that I don’t want a defective product and they won’t listen. Customer service don’t properly read messages (calling me the wrong name, mentioning an issue not related to my issue, and copying and pasting generic/reused responses). I do not recommend buying from them!!!!!

I ordered a Fully electric desk but… I ordered a Fully electric desk but unfortunately it did not come with the remote control. I tried contacting Fully by calling their customer service phone number where nobody responded and the phone. Umber is now disconnected. I emailed 5 days ago but also did not hear anything back. I have never had such a bad experience with customer service before. It’s absolutely atrocious!