No customer service to wobbly desk Ordered a 180cm standing desk in April, which arrived promptly. Whilst the mechanism works OK, the top is far too wobbly to use day to day, despite being screwed down tightly and the legs adjusted properly to be completely level. The two-legged standing desk design is not fit for purpose for anyone working long periods at home, especially on video calls, as you'll get camera wobble. I contacted Fully twice on email asking for guidance, and then a refund, but recieved no reply. VERY disappointing from a £500+ desk.

£1000 for a desk that's lasted significantly less than a year Customer service nowhere to be found. Have been trying to get a response since earlier this month about the £1000 desk I'd purchased late last year which is now unusable due to a broken leg. Update: Thankfully customer service at the company who has acquired this company have sent out a replacement leg and parts.

Over my expectations Bought the Jarvis standing desk. Shipment to Italy experienced some delay, nevertheless, I was timely updated on the delivery status. The product is great. Sturdy, beautiful, fluid. Totally recommended. A pity that Fullly has such low reviews, if they were bad, now they improved a lot.

Excellent Customer Service I ordered a Jarvis standing desk (with manual crank arm) and a Luna stool from Fully at the start of 2023. To cut a long story short, the desk, once assembled, is really good, although the assembly instructions could be improved a bit. The Luna stool is also great, except on mine the cushion began coming away from the seat after just a few weeks (not in a huge way, but enough that I was concerned it might progress over the coming months, perhaps rendering the cushion unusable). I wasn't sure why this was happening, since the build quality of both products seemed so good. Anyway, I contacted Fully, and without any hassle a replacement was on the way. That was more than I was expecting, and I can't fault the way they handled my concern. Overall, Fully's stuff isn't the cheapest, but it's above average quality and I'll gladly consider buying from them again in the future knowing that they value my satisfaction.

Jarvis hardwood table + Jax arm + Sidekick Ordered a hardwood Jarvis table, Jax arm, and Sidekick cabinet. I have never received any product from Fully in a good condition so far. 3 out of 3 - damaged or poor quality. Table - damaged tabletop right on the surface when you see it the most. The suggested by support discount did not cover the repair expenses. For the Jax arm - the paint peels off right after you take the arm from the box. Sidekick - factory defects on the front panels. Support stopped answering after I asked them to publish my reviews of their products on their website. Low customer service, poor quality, and horrible delivery at a high price tag.