This company misrepresented a hotel… This company misrepresented a hotel room in a rundown hotel on VRBO. It is a total lie. There is no reason for this to appear on VRBO but they do nothing about it. Beware of Roompicks masquerading as a VRBO. Shame on both companies!

SCAM This is a company of scam artists that VRBO allows on their site. VRBO recently started allowing Hotels on their site and Roompicks is making a fortune upcharging this service. Do not purchase any listing associated with room picks. Just book through the hotel unless you want to pay double price. The customer service is TRASH!!!!! They don’t speak the language, leave you on hold and are RUDE!!!

Roompicks is a scam Roompicks is a scam. We booked a 6 day stay with them in a resort in Florida. We noticed our room wasn’t getting cleaned, we had to hunt down basic service like toilet paper & towels after paying addition resort fees when we arrived. The resort staff kept reply to us we don’t know what your contact says with Airbnb. It felt like we were not getting service because we booked via Airbnb. The resort was a 1 star, and housekeeping only showed up once while we were there. We contacted Roompicks not to get any help. Airbnb should not allow 3rd party to rent out rooms. Roompicks is not taking responsibility blaming resort, and resort is blaming Airbnb. We work hard for vacation and shouldn’t have to deal with these types of issues. Fake advertising, and Roompicks replied we already paid resort.

STAY FAR AWAY!!! If I could give a zero star, that would be more appropriate for this horrible place. We booked through Travelocity and got a receipt from VRBO. We paid probably 3 times the actual price is. We also were scammed into believing it was one space with 2 beds, and low and behold, we had two separate rooms. The pictures are from probably 100 years ago and do NOT represent the place at all. We ended up checking out early and staying at the Hilton down the street. The hallways smell like a combination of mold and smoke, there is NOT a secure website (in fact it is barely usable), there is no business center as advertised, we had no hot water and there was a roach in the bathroom. Asking for a refund and have been working with the property mgt company and VRBO with zero help. Every bad review is responded by RoomPicks that the review was written by a scammer. I am not a Scammer, or a bot. RoomPicks is the true scammer here.

Total Scam… Double Books Total Scam… I booked a cabin in the woods and they DOUBLE BOOKED it… then asked me to “request a cancel my trip” so they could give me less money back. Total SCAM, do not book with them.