Roompicks is a scam Roompicks is a scam. We booked a 6 day stay with them in a resort in Florida. We noticed our room wasn’t getting cleaned, we had to hunt down basic service like toilet paper & towels after paying addition resort fees when we arrived. The resort staff kept reply to us we don’t know what your contact says with Airbnb. It felt like we were not getting service because we booked via Airbnb. The resort was a 1 star, and housekeeping only showed up once while we were there. We contacted Roompicks not to get any help. Airbnb should not allow 3rd party to rent out rooms. Roompicks is not taking responsibility blaming resort, and resort is blaming Airbnb. We work hard for vacation and shouldn’t have to deal with these types of issues. Fake advertising, and Roompicks replied we already paid resort.

The WORST customer service I’ve ever… The WORST customer service I’ve ever experienced. There is currently a hurricane hitting the east coast forcing my sister and I to cancel our plans and they will not give us a refund for our room. It was a one night stay and it’s absolutely disgusting.

Awesome Features I Used it and find a room in a short time After searching for roommates in several different places, I cannot believe I didn't find roomies sooner! Absolutely worth making a profile. I was surprised at the number of messages I received, which was great. The notifications are clear and they do not send spam emails which I truly appreciate. The website itself is intuitive. If I ever need a roommate again I will be starting with roomspick.com

Booked wrong month accidentally and… Booked wrong month accidentally and immediately let them know. They did I would be required to pay a cancellation fee and asked that I rebook. No help. Would never recommend them.

SCAM This is a company of scam artists that VRBO allows on their site. VRBO recently started allowing Hotels on their site and Roompicks is making a fortune upcharging this service. Do not purchase any listing associated with room picks. Just book through the hotel unless you want to pay double price. The customer service is TRASH!!!!! They don’t speak the language, leave you on hold and are RUDE!!!