Lack of Concern & Compassion for Safety Made a reservation at 1:38pm, contacted RoomPicks at 2:00pm to cancel reservation based on safety concerns for my 4 minor children and myself. Absolute lack of compassion, slow response, when they did respond they reiterated screenshots, and had flagrant disregard for policy to refund reservation costs. Rooms, reviews, and other concerns are rampant with this company scamming people out of their hard earned money.

Do not rent from this agency Do not rent from this agency. It’s a scam. Dirty rooms. Extra fees. Save your money

If I could give ZERO stars If I could give ZERO stars, that’d be more fitting. This is the worst possible company to ever book with, I suggest you stay away from them. I’m surprised Airbnb allows their behavior on their platform. We had to cancel our reservation due to an unexpected passing in our family and was promised a full refund for our trip from one of roompicks. Our whole trip was almost $1400 and they only credited back $500 and refuse to refund me any more. What a shame this company is for stealing money from me. Also, we were supposed to be staying at a hotel and from the reviews I’ve read about this company with hotels, I’m glad we didn’t.

This company misrepresented a hotel… This company misrepresented a hotel room in a rundown hotel on VRBO. It is a total lie. There is no reason for this to appear on VRBO but they do nothing about it. Beware of Roompicks masquerading as a VRBO. Shame on both companies!

This is an absolute horrible company This is an absolute horrible company. Was unable to travel due to a family emergency and they refused to refund us any portion of our nor would they change the dates for us. Gave us the biggest runaround. DO NOT BOOK WITH THIS COMPANY AT ALL. YOU WILL LOSE ALL OF YOUR MONEY!