Dire lack of elementary sales service Years ago I received good products from CB. Currently their customer service is non-existent. I think they use bots, with a signature made to look like a real person. I paid for an order but over a month later it has not been shipped - that is, not only not delivered, but not even dispatched. The customer service 'person'/bot just responds non-sensically about this, copy-pasting repetitive default replies instead of attempting to solve the problem. Beyond frustrating. It will end up being a claim, as there seems to be no way to access a real/competent/interested person. Shame, because we can't risk more purchases if they waste this amount of our time just trying to receive products or get our money back. If CB don't fix this, it will be their downfall.

I have been using the Multi Action… I have been using the Multi Action Sculpting Cream for approx three weeks and love it. My skin is glowing and I am beginning to see the change in texture of my skin. When I called to confirm a few things about my order the customer service was excellent and I received the order quickly. I was also surprised with the free products that came with the order by ordering online. Would highly recommend this product.

Bad Business practice I placed an. order for a product on 2/16. I saw, on 2/19, that my cc was charged. By 2/29, I had not received the product, nor been advised as to what was happening with the order. I sent an email inquiring about the situation, and they did respond saying that the product was out of stock but was expected to ship at the beginning of April. Very bad business practice in charging cc before sending product, and also not advising customer that they have no product on hand.

The woman on the ad says ‘every time I… The woman on the ad says ‘every time I wear this people say did you get your lips done?’ The answer to this is yes she clearly has had her lips filled. It’s got absolutely nothing to do with the supposed lip plumper. My friend bought it, it did nothing at all it was just horribly sticky I tried it, I agree. Judging by the reviews the customer service matches it. Both awful. At least they’re consistent.

No difference after 2weeks Been using City Lips for my lip lines on & above for 2weeks now & absolutely no difference whatsoever, wished I hadn't wasted my money.