The woman on the ad says ‘every time I… The woman on the ad says ‘every time I wear this people say did you get your lips done?’ The answer to this is yes she clearly has had her lips filled. It’s got absolutely nothing to do with the supposed lip plumper. My friend bought it, it did nothing at all it was just horribly sticky I tried it, I agree. Judging by the reviews the customer service matches it. Both awful. At least they’re consistent.

Too Good to Be True This is about City Beauty City Lips - Clear On the video it shows a HUGE difference, I show 0 difference, in terms of plumping. PLUS at checkout you are then bombarded with all of these other products and 'deals' just trying to get the total $ up. Only shady products do this. AND the product hadn't arrived yet, and I get an email saying it was discontinued, but here is the all new 10x better replacement.

Dire lack of elementary sales service Years ago I received good products from CB. Currently their customer service is non-existent. I think they use bots, with a signature made to look like a real person. I paid for an order but over a month later it has not been shipped - that is, not only not delivered, but not even dispatched. The customer service 'person'/bot just responds non-sensically about this, copy-pasting repetitive default replies instead of attempting to solve the problem. Beyond frustrating. It will end up being a claim, as there seems to be no way to access a real/competent/interested person. Shame, because we can't risk more purchases if they waste this amount of our time just trying to receive products or get our money back. If CB don't fix this, it will be their downfall.

Wrinkle filler I ordered the line filler- I have to say I was skeptical- this was my last resort before Botox! It works! Literally I have tried every product for my deep smile lines-this works-totally am a customer forever! Customer service is wonderful and shipping was under a week! Was hesitant because of the price- but let me tell you-worth every cent! Thank you city beauty-

Delayed shipping -cannot cancel - Customer has to pay for return shipping cost Very disappointed will not order again. Very long delivery - tried to cancel due to delay, was informed could not cancel. On returns - Customer is responsible for return shipping cost. Lack Customer focus. There are so many great skin care company options that provide better service. Many poor reviews on line about City Beauty.