Dire lack of elementary sales service Years ago I received good products from CB. Currently their customer service is non-existent. I think they use bots, with a signature made to look like a real person. I paid for an order but over a month later it has not been shipped - that is, not only not delivered, but not even dispatched. The customer service 'person'/bot just responds non-sensically about this, copy-pasting repetitive default replies instead of attempting to solve the problem. Beyond frustrating. It will end up being a claim, as there seems to be no way to access a real/competent/interested person. Shame, because we can't risk more purchases if they waste this amount of our time just trying to receive products or get our money back. If CB don't fix this, it will be their downfall.

There are several things I dislike…charged my account before they even filled my order. Everyone I have delt with charges once shipped. There are several things I dislike about this company but after voicing my complaints I was issued a full refund. On that basis I give them 3 stars for giving me my money back.

Too Good to Be True This is about City Beauty City Lips - Clear On the video it shows a HUGE difference, I show 0 difference, in terms of plumping. PLUS at checkout you are then bombarded with all of these other products and 'deals' just trying to get the total $ up. Only shady products do this. AND the product hadn't arrived yet, and I get an email saying it was discontinued, but here is the all new 10x better replacement.

All-in-One Best City Beauty cream CityBeauty's Multi-Action Sculpting Cream is my absolute favorite of the line--it's a luxurious cream that absorbs well and makes my skin feel firmer and more "bouncy"...I use it on my face, neck and décolletage. Helps support other products like the Uplift Firming Serum along the jawline and mouth too! Love it!

I recently got a chance to experience… I recently got a chance to experience CityBeauty services. Although it was an avrage experience, I am somehow satisfied with what I had. Over all I am happy with their customer support and quallity of their products. Despite few delays, things mostly got done quickly and I didn't have to complain. Although the product qunallity was better than I expected, the prices could have been a bit more reasonable. Overall, it was almoust good experience.