SCAM! The worst beauty company out there City Beauty is TERRIBLE! Do not waste your money with them. I have been a pro MUA for over 10 years and have never experienced such awful service and policies. They are still shipping things to me 6 months after I cancelled my order, and if i want a refund, I am stuck paying for return shipping on items I cancelled months ago due to their tardiness in shipping!!! Since I purchase a lot of product for my business, I try to support other smaller businesses so I thought I would give them a shot. The lip glosses were eh, like drug store quality. The wrinkle filler did not even work, no product would dispense so I sent it back (on my dime) for a refund. Months went by and then they sent me another that I now also have to return and I am stuck paying for shipping on that as well. I placed my order in November and am still getting product I cancelled last December, in April of the next year! All their customer service will say is that they "don't offer return labels." Total scam

Good Products and Customer Service I’ve been buying from City Beauty for several years. I’m in the UK. The company responds to inquiries quickly and refunded money when I mistakenly ordered something twice. The products are excellent.

Dire lack of elementary sales service Years ago I received good products from CB. Currently their customer service is non-existent. I think they use bots, with a signature made to look like a real person. I paid for an order but over a month later it has not been shipped - that is, not only not delivered, but not even dispatched. The customer service 'person'/bot just responds non-sensically about this, copy-pasting repetitive default replies instead of attempting to solve the problem. Beyond frustrating. It will end up being a claim, as there seems to be no way to access a real/competent/interested person. Shame, because we can't risk more purchases if they waste this amount of our time just trying to receive products or get our money back. If CB don't fix this, it will be their downfall.

The woman on the ad says ‘every time I… The woman on the ad says ‘every time I wear this people say did you get your lips done?’ The answer to this is yes she clearly has had her lips filled. It’s got absolutely nothing to do with the supposed lip plumper. My friend bought it, it did nothing at all it was just horribly sticky I tried it, I agree. Judging by the reviews the customer service matches it. Both awful. At least they’re consistent.

I purchased the city lips I purchased the city lips, does absolutely nothing other than give my lips a shine and a very strong tingling feeling, really was a waste of money and certainly no plump lips.