Unique printers for DVD Burns Unique printers for DVD Burns. Just want to see if the ink cartridge placements can manufactured for better ease of placement along with consistency in how the robotic disc transporter grabs the discs without struggling.

Not so helpful tech support Updating my review as I was contacted by the company and I am hoping my issue will quickly be resolved. I very much appreciate the response and customer service follow-up. ************+++* Windows did an automatic update on my laptop and uninstalled my Eddie printer driver and Bartebder software. I had a really hard time finding the proper drivers on your site l. I tried to chat with tech support and was given the ad I e to turn off my computer and re-start advice. Yeah, I already tried ALL of the usual methods before attempting to chat with tech support. Needless to say it did not help, no follow up was made and my software is still not working.

Simple purchase, quick shipping The ordering process was simple. My Eddie printer arrived a day early. I haven’t had a chance to set up the training yet, but so far my experience has been a very positive one. I do think Fed Ex should require a signature on delivery for such an expensive purchase. They left the printer on my doorstep without even ringing the bell.

Ordering was a breeze Ordering was a breeze. Haven't hear if my Eddie has shipped yet but have always heard good things about your customer service.

I just wanted to re-order some special… I just wanted to re-order some special labels and it would not allow me to re-order and I had to put the entire order in again. I think that’s a wasteful as I had to contact primer and go through a long time-consuming process. If I have no changes, why do I have to go through a special order again.