Shipping is always quick Shipping is always quick. I use the Primera inks, and while they may be a bit more costly than others, they are always fresh and work perfectly. Consistency and quality out weights price because it's still a fair deal.

When I call there When I call there, everyone is just so polite and helpful. I got my Eddie Printer back mint condition. Didn’t miss not a thing. It was a great experience and I’m glad I purchased a Little Eddie.. keep up the great work.

Not so helpful tech support Updating my review as I was contacted by the company and I am hoping my issue will quickly be resolved. I very much appreciate the response and customer service follow-up. ************+++* Windows did an automatic update on my laptop and uninstalled my Eddie printer driver and Bartebder software. I had a really hard time finding the proper drivers on your site l. I tried to chat with tech support and was given the ad I e to turn off my computer and re-start advice. Yeah, I already tried ALL of the usual methods before attempting to chat with tech support. Needless to say it did not help, no follow up was made and my software is still not working.

Ordering was a breeze Ordering was a breeze. Haven't hear if my Eddie has shipped yet but have always heard good things about your customer service.

Between live chat and phone calls with Kelli Gedart Between live chat and phone calls with Kelli Gedart, all my questions were answered and we completed our order. Kelli was awesome! If she is any indication of the quality Primera will provide with our new Eddie printer and customer support, I know we are in good hands.