JWSV
GBPrinter Repair I returned our lx900 for repairs and the service was excellent and the printer ran better than ever once returned.
Kim Kolb
GBSaved by HotSwap program I am a new user and my printer decided to chew up a label in a way I couldn't get it out. When I contacted support, Sanjae helped me through the process and introduced me to HotSwap! I was in the middle of printing labels for an upcoming bottling and was a little freaked out. I got my current printer sent back and the next day they shipped my new printer. I should be back printing this weekend. The quick turnaround was incredible. Thanks for having a great support staff.
Kimberly M.
GBFriendly customer service Friendly customer service, quick turn around, quality product, ease of ordering
Tim Williams
GBBetween live chat and phone calls with Kelli Gedart Between live chat and phone calls with Kelli Gedart, all my questions were answered and we completed our order. Kelli was awesome! If she is any indication of the quality Primera will provide with our new Eddie printer and customer support, I know we are in good hands.
Hilda Gonzalez
GBthe fact that someone took the time to… the fact that someone took the time to call and ask about the experience I had on the phone when placing an order. Was great because they are aware of employees and their customer service.