It was fantastic It was fantastic. I was intimidated by this impressive machine but how feel confident and have already made some really impressive cookie designs. Thank you.

I just wanted to re-order some special… I just wanted to re-order some special labels and it would not allow me to re-order and I had to put the entire order in again. I think that’s a wasteful as I had to contact primer and go through a long time-consuming process. If I have no changes, why do I have to go through a special order again.

Saved by HotSwap program I am a new user and my printer decided to chew up a label in a way I couldn't get it out. When I contacted support, Sanjae helped me through the process and introduced me to HotSwap! I was in the middle of printing labels for an upcoming bottling and was a little freaked out. I got my current printer sent back and the next day they shipped my new printer. I should be back printing this weekend. The quick turnaround was incredible. Thanks for having a great support staff.

Simple purchase, quick shipping The ordering process was simple. My Eddie printer arrived a day early. I haven’t had a chance to set up the training yet, but so far my experience has been a very positive one. I do think Fed Ex should require a signature on delivery for such an expensive purchase. They left the printer on my doorstep without even ringing the bell.

Unique printers for DVD Burns Unique printers for DVD Burns. Just want to see if the ink cartridge placements can manufactured for better ease of placement along with consistency in how the robotic disc transporter grabs the discs without struggling.