Ran out of ink??? I was so excited when I received my posters, but unfortunately the colours are so pale that I can hardly see what is on them. I would never order if I knew that they will be like this. Hugely disappointing and a waste of money.

No refund policy for faulty goods, expensive returns I ordered a large number of prints (around 12) and I was satisfied with 9 of them although I would say I expected print quality to be better on half of those, they not sharp. I contacted customer service because two of the prints were very poor in colour, wishy washy and not like they looked online and one was just not that nice compared to online. I disputed that I should have to pay £10 to return the two posters as they were effectively faulty and it was not my responsibility. Customer service were not interested and insisted I would have to pay £10 to return which means I would lose half the payment anyway. I shall not be ordering again as I do not feel it is good customer service to expect your customer to pay for a return for a faulty or substandard item.

Great posters but unable to check out I've tried ordering multiple times over the past month and have never successfully checked out (which is annoying, since Desenio is the only one stocking the prints that I want). I've tried four browsers, two devices, and all three payment methods. When paying by card, nothing happens after clicking the button. When using Google Pay, there's an error message. When using Paypal, the popup gets stuck on the loading screen and then there is an error message in the main window. It has been close to a month and I can't be the only one experiencing this, so how have they not solved it? They must be losing so many orders.

Love the print Love the print, but it is smaller than expected and did not fit my frames which I purchased to the measurements provided.

The prints are mediocre at best The prints are mediocre at best, plus two prints were put in a huge box loosely. They moved sideto side during shipping in this large box, resulting in bent crumpled corners on both prints.