Larissa richards
GBWaiting 3 weeks for shipment I ordered on 3/5 and have not heard anything from the company since, we are at 3 weeks and nothing has even shipped yet. I contacted customer service 4 days ago and have not gotten a response.
Lara
GBOrder never showed up and I have tried three times I have tired to order some canvas pieces from the site three times now and they never show up (I have not been charged). I get my order confirmation email then when they fail to arrive after three weeks I reach out to customer services. Each time I am told the order has been placed and will arrive, with an apology for the delay. Then, when they still do not arrive I reach out again to be told on two occasions that there was a glitch with their computer systems and the order was cancelled in error and I was never informed and most recently that the order was lost during transit. Instead of just re-sending my order they have then cancelled it and refunded me. I am very confused as on reading reviews it appears to be a legitimate site but I have failed to receive my order three times now and question if the site is real after all. I am incredibly disappointed as I really wanted the canvas' I ordered.
JP
CHGreat posters but unable to check out I've tried ordering multiple times over the past month and have never successfully checked out (which is annoying, since Desenio is the only one stocking the prints that I want). I've tried four browsers, two devices, and all three payment methods. When paying by card, nothing happens after clicking the button. When using Google Pay, there's an error message. When using Paypal, the popup gets stuck on the loading screen and then there is an error message in the main window. It has been close to a month and I can't be the only one experiencing this, so how have they not solved it? They must be losing so many orders.
LB
GBLove the print Love the print, but it is smaller than expected and did not fit my frames which I purchased to the measurements provided.
Jessica Scott
GBThe product looks great The product looks great! I considered it very reasonably priced and it was delivered quickly! I was only confused about one part of the transaction. I had received one part and according to the confirmation everything was delivered- I reached out to customer service and they explained that my prints were being delivered from somewhere else and they were able to give me the tracking information. I would recommend!