Products & Delivery Great. Customer Service is Slow The products are wonderful. Delivery is swift. (I would say buy smaller frame sizes elsewhere as the their prices are not compatible.) Customer Service is slow. However, I hate to ding them much for that as I don't know why. Maybe they need more staff. It be something else. I do know they are trying and they eventually resolved the problems.

Great selection. Glitchy website Great selection and quality. But the site is a bit glitchy at checkout. Recommend fixing bugs at checkout. The cart randomly empties at payment and it's difficult to gauge whether the purchase went through or not. Took me 3 tries to make a purchase.

Great posters but unable to check out I've tried ordering multiple times over the past month and have never successfully checked out (which is annoying, since Desenio is the only one stocking the prints that I want). I've tried four browsers, two devices, and all three payment methods. When paying by card, nothing happens after clicking the button. When using Google Pay, there's an error message. When using Paypal, the popup gets stuck on the loading screen and then there is an error message in the main window. It has been close to a month and I can't be the only one experiencing this, so how have they not solved it? They must be losing so many orders.

The product looks great The product looks great! I considered it very reasonably priced and it was delivered quickly! I was only confused about one part of the transaction. I had received one part and according to the confirmation everything was delivered- I reached out to customer service and they explained that my prints were being delivered from somewhere else and they were able to give me the tracking information. I would recommend!

Love the print Love the print, but it is smaller than expected and did not fit my frames which I purchased to the measurements provided.