DESENIO US

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3.50
Based on 20 Reviews

5

40.00%

4

15.00%

3

20.00%

2

5.00%

1

20.00%
About DESENIO US

When our customers are happy and satisfied, we are happy and satisfied!

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Jessica Scott
GB

The product looks great The product looks great! I considered it very reasonably priced and it was delivered quickly! I was only confused about one part of the transaction. I had received one part and according to the confirmation everything was delivered- I reached out to customer service and they explained that my prints were being delivered from somewhere else and they were able to give me the tracking information. I would recommend!

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Tammy
GB

The products were just as described The products were just as described! They were packaged very securely and look beautiful framed!!! Thank you!

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JP
CH

Great posters but unable to check out I've tried ordering multiple times over the past month and have never successfully checked out (which is annoying, since Desenio is the only one stocking the prints that I want). I've tried four browsers, two devices, and all three payment methods. When paying by card, nothing happens after clicking the button. When using Google Pay, there's an error message. When using Paypal, the popup gets stuck on the loading screen and then there is an error message in the main window. It has been close to a month and I can't be the only one experiencing this, so how have they not solved it? They must be losing so many orders.

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Elizabeth Jaimes
GB

Really beautiful prints and artwork Really beautiful prints and artwork. I love the variety and affordability of the art.

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Claire Laney
GB

No refund policy for faulty goods, expensive returns I ordered a large number of prints (around 12) and I was satisfied with 9 of them although I would say I expected print quality to be better on half of those, they not sharp. I contacted customer service because two of the prints were very poor in colour, wishy washy and not like they looked online and one was just not that nice compared to online. I disputed that I should have to pay £10 to return the two posters as they were effectively faulty and it was not my responsibility. Customer service were not interested and insisted I would have to pay £10 to return which means I would lose half the payment anyway. I shall not be ordering again as I do not feel it is good customer service to expect your customer to pay for a return for a faulty or substandard item.

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