Andrew Brady
GBCopyfaxes.com is your home for hard to find, discontinued, or refurbished office machines Copyfaxes.com is your home for discontinued, refurbished and reconditioned office machinery. I recently bought an HP 4250n from Copyfaxes.com, and I couldn't be happier with my experience. Sy provided exceptional assistance throughout the process, offering valuable insights and ensuring a smooth transaction. The printer itself, a refurbished HP 4250n, has exceeded my expectations. It works flawlessly, and I appreciate the quality of both the product and the service, as well as the low price. If you're in the market for hard to find, discontinued, or refurbished printers and want excellent customer service, I highly recommend Copyfaxes.com. Five stars without a doubt!
ellie
GBThat was a great experience It's such a pleasure to work with a company that's actually willing and able to hear and understand the complexities of a customer's needs! And willing to find out answers to questions, and make sure that those answers are clear. This takes the kind of patience that's hard to find these days. It made our purchase and delivery of a printer and supplies so much easier than I'd expected, no guesswork or worrying. Fortunately Sy has the experience and knowledge to do it right.
Blake Brockway
GBSy is the man! So, I ordered a printer that showed to be in stock, but I didn't get charged for shipping or get confirmation on my order. They give you a number to call to expedite/confirm your order, so I called and Sy picked up. After a brief exchange he informed me that the unit I ordered did show in stock, but they were both DOA units. Did that stop Sy from providing excellent customer service? NOPE! He immediately and unprompted started to search for and list other options for me. I was able to take these back to my customer and we agreed on a solution. Once again, I called in to the number and The Me-SY-ah answers the phone! Two to three minutes later, boom I am updating my client with good news! Very satisfied with this process and customer service!
Karl Konnerth
GBExcellent service with quality delivery We were a bit wary of buying a used DesignJet printer, but Sy made it easy and answered our questions fully before the sale. We paid extra for delivery service, but it was hand delivered with pride and set up in our studio by Steve, who was knowledgeable and helpful (we had to work out a new computer interface and he had useful suggestions). Then two printheads failed and Steve worked with Sy and the Service department to get us new ones quickly at no charge. The printer is working great and their service has been very good.
Bert Gates
GBMy 18-yr-old HP 1300 Laserjet My 18-yr-old HP 1300 Laserjet "died" and this particular printer is no longer available new. I googled the printer and found Copyfaxes. I called and spoke with Sy regarding my needs. He offered the HP 1300 Laserjet refurbished and I purchased it. This particular printer is fabulous--meets my needs and i only had to plug and go! Wonderful service and a great sales staff. I have their information should I need anything more.