PURCHASED REBUILT HP COLOR LASER… PURCHASED REBUILT HP COLOR LASER PRINTER FROM COPYFAXES.COM AND COULDN'T BE MORE PLEASED. ORIGINAL SHIPMENT HAD DEFECTIVE PIC WHEELS AND THEY IMMEDIATELY REPLACED THE ENTIRE UNIT. CUSTOMER SERVICE AND SATISFACTION CANNOT BE BEAT. BEST ONLINE PURCHASE I'VE MADE IN OVER 28 YEARS. I TRUST THIS COMPANY AS WELL AS THEIR OFF-SITE SERVICE VENDOR JAMES G. / CANTON, GA

Customer Service The printer in our office ended up failing after many years of use. Turned to these guys when looking around for the same model but knew it would be refurbished. The first one had some misfortune during shipping and was having complications printing. Contacted them, let them know what it was doing and they sent another one to replace it. The second one had better luck making its way to us and has worked outstandingly so far. They even took the unfortunate one back. Would recommend this company to anyone. Thanks for helping get our office back up to speed.

Best Customer Service and Prices Sy, the manager, was extremely helpful and was able to give me a better price than other company's quotes. The multifunction machine we purchased works great. If it wasn't for Sy's help, I would have purchased more than we really needed. I truly felt that he cared about my experience over profit. Copyfaxes will be our new supplier for this type of equipment.

Excellent service with quality delivery We were a bit wary of buying a used DesignJet printer, but Sy made it easy and answered our questions fully before the sale. We paid extra for delivery service, but it was hand delivered with pride and set up in our studio by Steve, who was knowledgeable and helpful (we had to work out a new computer interface and he had useful suggestions). Then two printheads failed and Steve worked with Sy and the Service department to get us new ones quickly at no charge. The printer is working great and their service has been very good.

Sy is the man! So, I ordered a printer that showed to be in stock, but I didn't get charged for shipping or get confirmation on my order. They give you a number to call to expedite/confirm your order, so I called and Sy picked up. After a brief exchange he informed me that the unit I ordered did show in stock, but they were both DOA units. Did that stop Sy from providing excellent customer service? NOPE! He immediately and unprompted started to search for and list other options for me. I was able to take these back to my customer and we agreed on a solution. Once again, I called in to the number and The Me-SY-ah answers the phone! Two to three minutes later, boom I am updating my client with good news! Very satisfied with this process and customer service!