Excellent service with quality delivery We were a bit wary of buying a used DesignJet printer, but Sy made it easy and answered our questions fully before the sale. We paid extra for delivery service, but it was hand delivered with pride and set up in our studio by Steve, who was knowledgeable and helpful (we had to work out a new computer interface and he had useful suggestions). Then two printheads failed and Steve worked with Sy and the Service department to get us new ones quickly at no charge. The printer is working great and their service has been very good.

That was a great experience It's such a pleasure to work with a company that's actually willing and able to hear and understand the complexities of a customer's needs! And willing to find out answers to questions, and make sure that those answers are clear. This takes the kind of patience that's hard to find these days. It made our purchase and delivery of a printer and supplies so much easier than I'd expected, no guesswork or worrying. Fortunately Sy has the experience and knowledge to do it right.

Best customer experience ever. Seriously. BEST CUSTOMER EXPERIENCE EVER. I gotta tell ya, in a day and age when customer care is a lost art, working with Sy was fantastic. He had a stellar attitude, he was friendly, knowledgable, and just a real pleasure to work with. My copier was a great price, packaged professionally, shipped fast, and it worked like a champ. This East Coast company has a West Coast fan for life. Kudos, CopyFaxes! #rockstars

Sy is the man! So, I ordered a printer that showed to be in stock, but I didn't get charged for shipping or get confirmation on my order. They give you a number to call to expedite/confirm your order, so I called and Sy picked up. After a brief exchange he informed me that the unit I ordered did show in stock, but they were both DOA units. Did that stop Sy from providing excellent customer service? NOPE! He immediately and unprompted started to search for and list other options for me. I was able to take these back to my customer and we agreed on a solution. Once again, I called in to the number and The Me-SY-ah answers the phone! Two to three minutes later, boom I am updating my client with good news! Very satisfied with this process and customer service!

Repeat Customer - Very Satisfied! I bought multiple printers from Copyfaxes. I've dealt with Kevin and Sy, both of who were very helpful in finding us the perfect products for our needs. We plan to purchase all our printers from Copyfaxes.com.