That was a great experience It's such a pleasure to work with a company that's actually willing and able to hear and understand the complexities of a customer's needs! And willing to find out answers to questions, and make sure that those answers are clear. This takes the kind of patience that's hard to find these days. It made our purchase and delivery of a printer and supplies so much easier than I'd expected, no guesswork or worrying. Fortunately Sy has the experience and knowledge to do it right.

Customer Service The printer in our office ended up failing after many years of use. Turned to these guys when looking around for the same model but knew it would be refurbished. The first one had some misfortune during shipping and was having complications printing. Contacted them, let them know what it was doing and they sent another one to replace it. The second one had better luck making its way to us and has worked outstandingly so far. They even took the unfortunate one back. Would recommend this company to anyone. Thanks for helping get our office back up to speed.

Sy is the Guy Without even telling him that I was a notary, Sy knew right away that I was a notary based on the make and model of the printer that I was asking for. I was looking for an HP LaserJet P3015X CE529A. He said that this printer was refurbised with a 1 year warranty. No other reseller gave such a long warranty. Also, this model was made even faster than other printers because the insides had been replaced with that of a faster printer. Also, I explained that we will be on vacation next week, he delayed shipping it until the coming Friday.

My 18-yr-old HP 1300 Laserjet My 18-yr-old HP 1300 Laserjet "died" and this particular printer is no longer available new. I googled the printer and found Copyfaxes. I called and spoke with Sy regarding my needs. He offered the HP 1300 Laserjet refurbished and I purchased it. This particular printer is fabulous--meets my needs and i only had to plug and go! Wonderful service and a great sales staff. I have their information should I need anything more.

Great Product, Incredible Customer Service The printer is just what we wanted, but the customer service is just incredible. Not your standard internet sale, but working with real people who know what they are talking about and have the customer in mind. We will use them for all of our printer purchases in the future. Cannot rate them high enough!