Michael Gostlin
GBQuick friendly excellent service! One of our heat presses was overheating. I called their customer service for some help. Suzanne was very friendly and quickly emailed a troubleshooting guide to me that was specific to our problem. The first solution on their guide solved our problem (loose temp sensor wire) and we were back up and running within 5 minutes. Truly stellar experience!
ed
GBWe are absolutely impressed with this company, their products and support. We are absolutely impressed with this company and their heat presses as well as support from them. We currently have 4 of their presses 2 - Maxipresses, a K20SP Swinger and a 294 Swinger. They are tanks and perform exceptionally. Just as an example, from October 1 to January 1 we have run 12,780 prints through these without so much as a hiccup and we have had these for years!
Rowdy Jordan
GBGreat Equipment, Better Support!! My GeoKnight equipment has been battle tested for years, I've had two issues, one with my DK20 and most recently with my DK3. Both instances, equipment was out of warranty, The website is very helpful in solving any issues, but the personal customer support from Aaron and the team have been nothing short of outstanding!! Always prompt, courteous, sensible knowledge and guidance. To top it off, it amazes me how this equipment is designed and built! Very user friendly and serviceable!! Knowing my equipment is aging, I've entertained and even researched some other manufacturers. After this last episode, I (P&R Photos LLC) will never own anything other than GeoKnight!! Period!
Krista Richards
GBBeen using Geo Knight presses for 4 years Our company is currently using 4 Geo Knight heat presses and I have been working in the sublimation department for 3 years now. I am constantly impressed with the quality of work that comes off the press. There are times when we have many items to get thru with little to know downtime thanks to the dependability of the presses. The dual maxipress is my favorite, it is very easy to use and saves us time being able to rotate product thru the process due to the 2 tables. In running the department, many of my employees are equally impressed with the ease of use, short time it takes to use the press and the vibrancy of the colors that are produced.
Joseph Renken
GBDK-20 Resolution We have been having problems with our DK-20 for a few years and our operations department couldn't figure it out. I contacted Mr. Knight and even though the video upload requirements kept us at bay, we were able to get it taken care of by resetting the board. Words cannot explain the appreciation that we have for his patience in this matter!