Rowdy Jordan
GBGreat Equipment, Better Support!! My GeoKnight equipment has been battle tested for years, I've had two issues, one with my DK20 and most recently with my DK3. Both instances, equipment was out of warranty, The website is very helpful in solving any issues, but the personal customer support from Aaron and the team have been nothing short of outstanding!! Always prompt, courteous, sensible knowledge and guidance. To top it off, it amazes me how this equipment is designed and built! Very user friendly and serviceable!! Knowing my equipment is aging, I've entertained and even researched some other manufacturers. After this last episode, I (P&R Photos LLC) will never own anything other than GeoKnight!! Period!
Rob Burch
GBWhere to start Where to start? Geo. Knight, and specifically Aaron Knight have provided, without a doubt, the most superb customer service I've ever experience. Aaron, himself, has taken the time on several occasions, to give me tech support, like I was family. That means a LOT to a small business...I assure you! I don't make many absolute statements, but I have been and will continue to be a user and purchased of his product line. The simplicity and quality of our DK20 Auto release is superb... second ONLY to the quality of customer care offered by Aaron and his crew at Geo. Knight
Michelle Christiansen
GBExcellent customer service Excellent customer service. We called with a question, they sent out some parts, free of charge. Our problem was solved and we are grateful to be a part of the GEO KNIGHT family!! :) We have two heat presses currently and will only purchase from Geo Knight Co in the future. Go Team GEO KNIGHT!!!
Dave Lathrop
GBA great company to do business with: A great company to do business with: I been working with Suzanne & Aaron at Geo Knight company for many years. Their staff within their company are not only friendly and professional but very helpful. This company revamped my tiered equipment and did a fabulous repair job on multiple presses. They have a variety of equipment for all your needs and the best heat system that I have encountered in my many years in the screen and embellishing industry. I have never had a bad experience with Geo Knight company! Dave Lathrop-Pure Hockey print shop Manager
Michael Gostlin
GBQuick friendly excellent service! One of our heat presses was overheating. I called their customer service for some help. Suzanne was very friendly and quickly emailed a troubleshooting guide to me that was specific to our problem. The first solution on their guide solved our problem (loose temp sensor wire) and we were back up and running within 5 minutes. Truly stellar experience!