customer service relations is phenomenal … customer service relations is phenomenal and very much appreciated. I have had 2 small concerns with my DK20S and both times i received communications back within a few hours. Both time they offered and stated they would take care of the issue at no cost to me. Quality customer service is hard to find sometimes. But not here. very satisfied. I will no shop anyplace else for my heat press needs.

Perfect Customer Service Every time I need some help or guidance, I send an email and, literary, in less than an hour (last time I think was a whole 5 minutes! of waiting) Aaron or any other support member, I receive a perfect answer. He gave me the product code and the web address, I ordered the product and received next day, in the morning, without paying rush!!! We got 7 presses from them and 0% regrets. The machines are awesome

Quick friendly excellent service! One of our heat presses was overheating. I called their customer service for some help. Suzanne was very friendly and quickly emailed a troubleshooting guide to me that was specific to our problem. The first solution on their guide solved our problem (loose temp sensor wire) and we were back up and running within 5 minutes. Truly stellar experience!

Compare and Believe! Customer service is missing with so many companies, but not with this one! I have been treated so well by this company. I am so happy to see that the Geo Knight Company is reintroducing great customer service to all industries. If you have problem, call customer service and be prepared to be treated respectfully a fairly. Other heat presses may be be prettier, and I am hoping that those that do not own a GK Heat Press are happy with their pretty problem. Before you buy anything else please believe me and, compare compare compare!

We are absolutely impressed with this company, their products and support. We are absolutely impressed with this company and their heat presses as well as support from them. We currently have 4 of their presses 2 - Maxipresses, a K20SP Swinger and a 294 Swinger. They are tanks and perform exceptionally. Just as an example, from October 1 to January 1 we have run 12,780 prints through these without so much as a hiccup and we have had these for years!