customer service relations is phenomenal … customer service relations is phenomenal and very much appreciated. I have had 2 small concerns with my DK20S and both times i received communications back within a few hours. Both time they offered and stated they would take care of the issue at no cost to me. Quality customer service is hard to find sometimes. But not here. very satisfied. I will no shop anyplace else for my heat press needs.

We are absolutely impressed with this company, their products and support. We are absolutely impressed with this company and their heat presses as well as support from them. We currently have 4 of their presses 2 - Maxipresses, a K20SP Swinger and a 294 Swinger. They are tanks and perform exceptionally. Just as an example, from October 1 to January 1 we have run 12,780 prints through these without so much as a hiccup and we have had these for years!

Where to start Where to start? Geo. Knight, and specifically Aaron Knight have provided, without a doubt, the most superb customer service I've ever experience. Aaron, himself, has taken the time on several occasions, to give me tech support, like I was family. That means a LOT to a small business...I assure you! I don't make many absolute statements, but I have been and will continue to be a user and purchased of his product line. The simplicity and quality of our DK20 Auto release is superb... second ONLY to the quality of customer care offered by Aaron and his crew at Geo. Knight

DK-20 Resolution We have been having problems with our DK-20 for a few years and our operations department couldn't figure it out. I contacted Mr. Knight and even though the video upload requirements kept us at bay, we were able to get it taken care of by resetting the board. Words cannot explain the appreciation that we have for his patience in this matter!

Absolutely amazing customer service Absolutely amazing customer service. Had my large format press break unexpectedly. The part is a large piece of cast metal that is 100% needed to use the press and one that doesn't usually break so it's not available on their regular parts site. Aaron was able to get the part shipped out in a day via next day air. I was expecting a huge bill for this unusual piece but it was only $140 on a $14K press! I will be buying all of my presses from GeoKnight from here on.