Luke is awesome! A week ago Luke helped us troubleshoot our Ricoh 1000 and found the CTL board needed a new carriage replacement. He helped us remove the old CTL Board viturally and carriage. A week later he helped us also install both and was very professional and very nice and helpful with the whole process of installing. He customer service skills was excellent. We really appreciate his help on this and hope he does get rewarded for how awesome he is!

James was a big help in setting up our… James was a big help in setting up our carriage unit in our Ricoh Ri 2000 printer. I am looking forward in hearing for him again!

Above and beyond customer service and support!! Very helpful with trouble shooting when we need. This time they went above and beyond to help us resolve the situation.

Thorough Carriage Unit Swap James was very helpful throughout the entire carriage unit install. There are so many steps that I couldn't have done it alone. He gave extra insight throughout the process so I understood what I was doing and why some steps needed to be taken with more precaution than others. We were able to get it installed in under the allotted timeframe!

Antonio Ospina a great help indeed Antonio Ospina a great help indeed! He helped me with my problems with the colorgate program, since he lives in California and I live in Texas, we did it thru team viewer. The best of all, habla mi idioma y me ayudó mucho en darme instrucciones. Excelente trabajo, excelente persona. Muy recomendable thank you so much bro 🙏