Great Service Continues I continue to be impressed by Inkproducts.com's service. I bought a CIS, a chip resetter, and a bunch of ink from them. EVERY TIME I have had a question, Tom has patiently offered expert advice that has been spot on. My experience has been 100% positive with inkproducts.com and I recommend them highly. Tom is a real expert, returns calls promptly, and shows concern for his customers.

Poor Quality Got my system and it worked good for 2 months then inexplicably the black started looking like bronze. Emailed customer service blamed the printer, then the paper and everything else. Wouldn't help me out- told me to buy more black ink from them. Bought black ink from another company which solved my problem but now the light cyan cartridge isn't recognized. Does not stand up to 100% satisfaction guarantee and in my experience the quality is poor.

Very Happy! Not a widely known company (at least I hadn't heard of them) so I was skeptical to order from them. I called first and spoke to a lady that put my mind at ease about a few things. They allow PayPal payments so I felt additional security using it. However, everything was great. Shipped quickly, setup was fairly smooth, and the CISS has been going strong for a few weeks now. Only negative is that the included directions didn't include the step of pinching the ink cable while taking off the cartridge covers and placing them in the printer. That led to a little bit of a mess and I had to watch one of their youtube videos to figure it out! Take the negative reviews here with a grain of salt. Most happy customers won't leave reviews while the angry ones always do. I'm betting you'll have a good experience if you're thinking about purchasing from them.

Super duper excellent products and service! For two years now I've used Inkproducts refillable cartridges and dye base ink in my Epson Workhorse WF-3520. I have saved SO much money over purchasing manufacturer or second-market ink cartridges. Pennies on the dollar! And Inkproducts answers their phone live if you have any questions! They'll even help you pick a printer when you are shopping for one of those because they know and have used and tested every last one of them! How can I recommend them highly enough?

Saved me a lot of money!! I ordered a set of refillable cartridges for my HP printer along with some filling accessories. No problem with ordering or shipping. The best part is I have been refilling my own cartridges for over a year now and it has saved me a LOT of money. I can’t see any difference between the quality of the printing between their ink and the HP factory cartridges. I have highly recommended this company and their products to friends and family.