AMAZING PRODUCT WITH CONSTANT INNOVATIONS Tom, I have been a customer of your products for over 4 years now, and figure I've saved $1K at least by employing them to my printers over that time. I especially love the new chip resetter for the Canon 270/271 OEM cartridges and the accompanying kit to perform the refills...works like a dream, and print quality is perfect. I have to thank you for all the hard work you and your crew do to keep up with all the new printers coming out, it's fantastic how you continually develop products to meet those demands. If there was a Hall Of Fame for ink products YOU should be inducted... your products are top notch, and your customer service and advice always hit the mark. Great job! You're a true treasure! Mark

Go someplace else! “BUYER BEWARE!!! inkproducts.com is a poor excuse for a business. I called on the phone to talk with them and bought my printer based on their recommendations for the most compatible printer with the continuous ink system. I had nothing but problems with this system. Poor print quality, product failure, did not work as described, incomplete information and excuses as to why this was my fault. I received no response from inkproducts.com after I voiced my displeasure. buy at your own risk!”

Very Happy! Not a widely known company (at least I hadn't heard of them) so I was skeptical to order from them. I called first and spoke to a lady that put my mind at ease about a few things. They allow PayPal payments so I felt additional security using it. However, everything was great. Shipped quickly, setup was fairly smooth, and the CISS has been going strong for a few weeks now. Only negative is that the included directions didn't include the step of pinching the ink cable while taking off the cartridge covers and placing them in the printer. That led to a little bit of a mess and I had to watch one of their youtube videos to figure it out! Take the negative reviews here with a grain of salt. Most happy customers won't leave reviews while the angry ones always do. I'm betting you'll have a good experience if you're thinking about purchasing from them.

Great Customer Service I have purchased from inkproducts for many years. I had a small issue that they went out of there way to help fix for me in a efficient and effective way. Would recommend for new customers looking to obtain inkproducts from a reliable source.

The best customer support I have experienced! I had just installed an ink refill system on my Epson printer. After a while it refused to recognize the cartridges. I called Tom at inkproducts.com for any help I could get. I was guided through significant diagnosis and all the checks verified that the chip on the Epson was the source of the problem. My only realistic hope was to get a printer recommendation from Tom. Not only did I get a recommendation but he came up with a VERY fair solution for equipping my new printer with a great system to refill ink. He went WAY beyond my expectations. It is refreshing to find a person who not only supports his products but the customers who use them!