Great Communication I had a problem but when I sent e-mail, I got GREAT RESPONSE back to call them. I did and they took their time to help me out and never once did I feel they were just pushing me aside or that their time was more important than me their customer...

Incredible Service and products Inkproducts is incredible. I've saved hundreds on ink and they've been incredibly helpful if/when issues arise. I can tell they are passionate about what they do and it comes thru in the service, support, and products they provide. Can't recommend them enough.

Great service - 4 years after the sale! I have a 4 year old Canon Maxify MB5320, and it stopped working with "Support Code 5105" - something about not recognizing the ink cartridges. I tried a few fixes without any luck, then called InkProducts and talked with Tom. He walked me through purging the cartridges in their Continuous Ink Supply system - which was key to bringing the printer back to life. Accurate advice, clearly laid out - both patiently and courteously. What more could you ask?

Excellent company My husband and I have used inkproducts for many years now. Company, products and service are top notch! When we had any issues they handled them with no problem. Would recommend this company to anyone.

The best customer support I have experienced! I had just installed an ink refill system on my Epson printer. After a while it refused to recognize the cartridges. I called Tom at inkproducts.com for any help I could get. I was guided through significant diagnosis and all the checks verified that the chip on the Epson was the source of the problem. My only realistic hope was to get a printer recommendation from Tom. Not only did I get a recommendation but he came up with a VERY fair solution for equipping my new printer with a great system to refill ink. He went WAY beyond my expectations. It is refreshing to find a person who not only supports his products but the customers who use them!