Fix One Thing and They'll Get 5 Stars Great prices, good products and good delivery. I recently used a promotion code that stated "free delivery" in the email I received. But when I entered the promotion code, I did receive the product discount but was still charged a delivery fee. This has happened the last two times I tried to use ASAP Inkjets promotion coupons that stated "free delivery." I have brought this up with ASAP but they haven't fixed their sales software.

Superb company Superb company. Extensive inventory, extraordinary prices, free shipping, lightning delivery. I bemoan the days I spent small fortunes on cartridges in retail office supply stores, before I discovered ASAP Inkjets. I'm a customer for life.

I received my order in a timely manner I received my order in a timely manner. Thank you. However, the cartridges that I ordered last time did not work so at this time I am simply commenting on the delivery. When I find it necessary to insert the new cartridges, I will get back to you then as to the quality of the cartridges received.

I bought a cartridge refill for my HP … I bought a cartridge refill for my HP Printer one time before and it worked fine, so this time I ordered a three pack and unfortunately none of them worked properly, I don't know how to contact them directly.

I have bought a lot of cartridges from … I have bought a lot of cartridges from ASAP Inkjets over several years--mostly manufactured ones, but some original ones I purchased when I have had some problems with some of their own cartridges. It seems strange that when I have a problem, I often find that the next ones I order may have 'these have updated chips' or something similar. Usually, I just eat the cost of the cartridge that failed---because it does not seem easy to get refunds for cartridges. However, lately, I actually made a refund request for 2 cartridges using the online screens--but never got a reply. After talking with the person I often order cartridges from, he helped me get a refund, but it was very awkward and took several weeks--longer than the weeks I waited for the original reply. Much improvement needed here!!!