Time wasted SEVERAL times. No mgr! Called several times again while waiting on hold for hours and guess what? *rep* (don't want to mention name seems decent) again stated "im sorry I don't know what's going on I see here you've phoned in to speak with a manager several times I'm not sure why they hadn't called you back, sometimes our system cannot keep up with what is going on and we lose information." Seriously? Expect a call from my CC company.

I never received the package I never received the package. I order about $60 worth of products and the package was never delivered. Granted it was UPS that was at fault, but the customer service at NOTINO did not resend the package nor reached out to help proactively. Needless to say, I will not be shopping from NOTINO. Update: After writing this email, Notino wrote back saying that they were surprised by this. Well, I have called the number they left on the review to hear what they had to say. However, I was not able to reach the person that wrote back (which is strange since the call back number was a general customer service line). They said they were going to call me back but haven't. I'm not holding my breath.

Great shopping experience Great shopping experience, the website is crisp and easy to navigate. All products ordered were as advertised and shipped very quickly and safely. Also, prices are constantly the best I've seen amongst other trusted retailers/resellers. Haven't had any issues with them yet, but would trust them to take care of me if I had any returns or other inquiries.

Notino is the Best Site for All your Beauty and Fragrance Needs Notino is the best site for all your fragrance and beauty needs. Excellent prices and outstanding customer service. Please restock quicker during the Christmas Holiday period. You should never run out of any size of Ultra Mal, Mancera, Montal, Givenchy, Lancome. Please offer Amouage Blossom Love. I LOVE NOTINO

Extremely pleased. Extremely pleased. The products were genuine and arrived as advertised. Used to buy my perfumes from Macy's but these guys are far better in terms of product availability and prices. Packaging was good and the products arrived within few days of placing the order. Bought about 10 different perfumes in a matter of couple of months. The special offers are great and I even got a small MediBlanc toothpaste as a complementary product. That's always nice. I will highly recommend Notino for all your perfume/fragrance needs.