Great shopping experience Great shopping experience, the website is crisp and easy to navigate. All products ordered were as advertised and shipped very quickly and safely. Also, prices are constantly the best I've seen amongst other trusted retailers/resellers. Haven't had any issues with them yet, but would trust them to take care of me if I had any returns or other inquiries.

the speed in which the perfume was … the speed in which the perfume was delivered was reasonable however this does not appear to be the real laura perfume. i've been wearing it for at least 10 years and this is definitely not the same.

Customer Service was terrible Customer Service was terrible. I bought an item and returned it unopened for a refund to Notino. I was notified that I would have a response un roughly 2 weeks. After waiting over a month, I called and my refund had not been processed. Customer Service said they would look into the matter and 3-4 days later I got my refund credited after 2 months. Talked with a supervisor who was going to credit me $10 for my inconvenience in an email. After a week, nothing. I called back and they had no knowledge of this. They then issued me a 5% off credit, WHICH expired. Inexcusable service.

prices have gone up prices have gone up, so it's not making sense to buy there anymore.. also, they never send any samples with any purchases. Also, niche perfume selection is getting quite limited too now.

Shady pricing tactics Notino raises prices right before a promotional period (with code) and as soon as it ends they reduce prices. Those are shady sales tactics and for the customer defeats the purpose of the promotional offers. Also, customer service isn't that great.