Notino do sell fake and watered-down… Notino do sell fake and watered-down fragrances so be careful and no returns for this company which is crazy. Be warned ⚠️

prices have gone up prices have gone up, so it's not making sense to buy there anymore.. also, they never send any samples with any purchases. Also, niche perfume selection is getting quite limited too now.

Outstanding Customer service &authentic … Outstanding Customer service &authentic product! I ordered Creed Aventus Parfum. This fragrance is frequently copied &not authentic. Not only did Notino have the best price, the product was the real deal! Prior to purchase,they provided fast ,courteous replys to several questions about details of the product .

Customer Service was terrible Customer Service was terrible. I bought an item and returned it unopened for a refund to Notino. I was notified that I would have a response un roughly 2 weeks. After waiting over a month, I called and my refund had not been processed. Customer Service said they would look into the matter and 3-4 days later I got my refund credited after 2 months. Talked with a supervisor who was going to credit me $10 for my inconvenience in an email. After a week, nothing. I called back and they had no knowledge of this. They then issued me a 5% off credit, WHICH expired. Inexcusable service.

Great shopping experience Great shopping experience, the website is crisp and easy to navigate. All products ordered were as advertised and shipped very quickly and safely. Also, prices are constantly the best I've seen amongst other trusted retailers/resellers. Haven't had any issues with them yet, but would trust them to take care of me if I had any returns or other inquiries.