Terrible and Nasty customer service It was my first time placing an online order with Fresh. They had a promo code that lowered the pricing which was a good deal since I was placing an order for a few things. Their shipping is a complete joke. I received an email the night before for a delayed shipping date. It was shipping next week. When I received out to customer service, no apologies nor sincere efforts to resolve the issue. It was a generic response of they had "no control over the shipping delay or transit. And thank you for your understanding." This will be my last order with them. Hopefully, I receive the ordered products after seeing how many reviews haven't received their orders.

Ordered my products on Dec11,2022 via… Ordered my products on Dec11,2022 via 2day shop runner. Called Fresh customer service and was informed that company was experiencing a delay. Because my order was a gift for my daughter, I told representative to send me a return label. To date, no merchandise, no return label. I did receive my bill from my credit card company.

You have to pay for your own return You have to pay for your own return. I sent a web form minutes after making a purchase to cancel an order. The next day I sent another one pleading them to halt this order so I can be refunded. Customer service was non existent. It took days for me to get a hold of someone over the phone and when I did, the experience was frustrating. I don't think I want to shop at Fresh anymore.

I have a perfect pedicure with Angelee… I have a perfect pedicure with Angelee at your Belle Fame beauty salon, SLS Hotel. Staff are very friendly highly recommended and looking forward to have more satisfying experience.

No customer service and total scam! Be careful and don’t order with this company because there’s no customer service. I called multiple times trying to contract to return an already opened item but no one ever picks up. I emailed them twice and no one ever replied. Save yourself the trouble and pick another skincare line to use. Worst company!