Highly Disappointed with a Brand that I liked I must say I am so disappointed with the service I have received. The UK Customer Service team was not helpful and it was actually an appalling service. The delay to resolution has meant I could not use my birthday discount. I had insufficient help which had meant me going to my bank for a claim as I made a transaction with no delivery of goods.

Cheap products total con Cheap products total con. I purchased some face cream from Fresh that came with an offer of 4 free sample products when you made a purchase, never got the free products and never got a response from them to say why. Face cream is really poor quality, very cheap and nasty smell dont waste your money, customer service is shocking. I got an email asking me to review my purchase so gave an honest review only to be told that my review didnt meet their standards so wouldnt be published, so another company that misleads customers by only publishing good reviews!!!

Disappointing Customer Service Experience Upon discovering that one of the items I ordered was out of stock, I was informed through an email, and without any consideration for my preference, the remaining items were shipped, excluding the Gift With Purchase (GWP) that initially attracted me to the purchase. I promptly requested a cancellation of the entire order, emphasizing my desire to repurchase after resolving the stock issue and ensuring fairness. To my dismay, the order was shipped against my explicit request, citing it as a policy. This not only contradicts my intention to refund but also highlights a lack of customer-centricity on their end. The subsequent return process added to my frustration, with Customer Service responding only at the end of their operating hours, limiting communication to one correspondence per day. I attempted to reach out through alternative channels like WhatsApp, but encountered silence. This extended delay in response raises concerns about the sincerity and efficiency of fresh.con customer service.

I have a perfect pedicure with Angelee… I have a perfect pedicure with Angelee at your Belle Fame beauty salon, SLS Hotel. Staff are very friendly highly recommended and looking forward to have more satisfying experience.

Received Rose Hydrator toner without a… Received Rose Hydrator toner without a cap for the bottle. Called customer service numerous times and send messages via their website without a response. I will never order from their web site again, and will be using different products from other beauty brands.