Be advised ... Charge Card comes with Hidden Cost Be advised ... Nordstrom will offer an introductory savings percentage (say 10%) if you sign-up/use their card for your initial purchase and then not send you the initial bill (I was traveling so as there as no initial bill I didn't think about paying the first merchandise purchased and as stated there was no bill). Later I received a bill with interest and late charges ... unscrupulous (paid balance with unfair interest/late fee and cancelled the account). As stated be aware...

Great Experience I ordered a dress online and it was a flawless experience. My order came quick and the dress was packaged professionally so It didn't have too many wrinkles. Unfortunately, it didn't fit so I brought it back to my nearest Nordstrom and was able to exchange it without any issue at all. Great experience! I'd definitely order again.

Customer service is no longer a value… Customer service is no longer a value for this once favorite store. The person who patiently listened and assisted me in trying to use my gift card should be promoted. The "supervisor" with a bad attitude should probably step down. Right fighters and know-it-alls shouldn't be a customer service "supervisor". Boo! Thumbs down.

poor service poor service - poor customer service - would never shop there again.

UNKINDNESS… I have been having too many problems with paying my bill through the mail and in the store. I have kindly ask for a courteously to extend my payment day. Yet they refuse because everyone wants to fleece the senior citizens. However, I do beleve that all people must be mindful that no matter who we are We all shall reap whatsoever we sow.