poor service poor service - poor customer service - would never shop there again.

The Nordstrom is a scammer The Nordstrom is a scammer. Nordstrom failed multiple times to charge my bank account for credit card payment which was very low. Bank NEVER received any payment requests from Nordstrom and Nordstrom was charging for returned fees for their failures to take money from bank account. Nordstrom is a jerky scammer to steal money from credit cards, be very careful with their credit card. You don't open it.

Disgusting Placed an order for a bag, got email from Paypal saying transaction had gone through. Had no order confirmation, bag now sold out and I've got to wait for Paypal to release my money. Rude, unhelpful customer service who insist I never placed the order. Never again

Shocking customer service For some bizarre reason, after I had entered my address, my order was processed on an old address(!), how I don't know, so I immediately requested the address change. Apparently they couldn't do this but I could cancel my order, so I requested the order to be cancelled but apparently I was now too late to cancel it. So my order will be carried away to a different address never to be seen again along with my money and I have no way of stopping it apparently!

Quick Tailoring and great shopping experience Got a pair of pants at the flagship in NYC and had them tailored on site. Turnaround was fast and they came out great