Be advised ... Charge Card comes with Hidden Cost Be advised ... Nordstrom will offer an introductory savings percentage (say 10%) if you sign-up/use their card for your initial purchase and then not send you the initial bill (I was traveling so as there as no initial bill I didn't think about paying the first merchandise purchased and as stated there was no bill). Later I received a bill with interest and late charges ... unscrupulous (paid balance with unfair interest/late fee and cancelled the account). As stated be aware...

FRAUD! Unprofessional I received a $100 Nordstrom gift card from one of my students at Christmas, and I was saving it for a purse to buy in the spring- a tradition each Spring Break of mine. When I went to check out online on 3/31/24 on the Nordstrom website, I noticed a $0 balance just after scratching off the access code of my $100 gift card. I called Nordstrom Customer Service and gave them the card information, was told that this card was activated on 12/13/23 and used on 12/17/23- and she confirmed that it was fraud. What made this unfortunate situation so much worse, was that she did nothing to make it right- in her words, "These funds have been used, so there is nothing I can do." Nothing like Target several years ago who issued me a new gift card after confirming that a fraudulent charge was made on my Target gift card. The Nordstrom customer service rep confirmed that this was a fraudulent charge and went ahead to explain to me how the scammers get away with this. I personally think that doing nothing for the customer is irresponsible and unprofessional! Not to mention, I have a hunch that this must be an internal issue based on the numerous Trust Pilot reviews for Nordstrom that are similar. Nordstrom might as well be the new Walmart of department stores and I am no longer interested in being a customer of theirs. Side story- back in December, I ordered my son a pair of Ugg slippers on Nordstrom Rack online. What did I receive? A pair of women's boots- and when I tried to correct this, his size in the mens Ugg slipper was sold out by that point. What a mess this company is!

The Nordstrom is a scammer The Nordstrom is a scammer. Nordstrom failed multiple times to charge my bank account for credit card payment which was very low. Bank NEVER received any payment requests from Nordstrom and Nordstrom was charging for returned fees for their failures to take money from bank account. Nordstrom is a jerky scammer to steal money from credit cards, be very careful with their credit card. You don't open it.

Customer service is no longer a value… Customer service is no longer a value for this once favorite store. The person who patiently listened and assisted me in trying to use my gift card should be promoted. The "supervisor" with a bad attitude should probably step down. Right fighters and know-it-alls shouldn't be a customer service "supervisor". Boo! Thumbs down.

Nordstrom can't seem to get their delivery services on track. Nordstrom can't seem to get their delivery services in order. I have a package never delivered by TFORCE and yet Nordstrom took money out of my account and said the package was delivered. I had to fight with Nordstrom for weeks to get them to refund my money and they still show on my account if this package is delivered, contact Nordstrom, it has been weeks, I am not going to receive the package. TFORCE stole the package and Nordstrom blames me. I then decide to have my packages sent to Nordstrom Rack and I would pickup over there. Again my package was delivered to the Rack, but they couldn't find it. I called Nordstrom today to let them know I was not happy with this happening to me again, and Nordstrom just hung up on me!!!!