Shipment never got delivered and… Shipment never got delivered and Nordstrom would not refund the $300 in merchandise. They told me next time to shop in the store or order online and pickup at the store. Terrible customer experience.

poor service poor service - poor customer service - would never shop there again.

Quick Tailoring and great shopping experience Got a pair of pants at the flagship in NYC and had them tailored on site. Turnaround was fast and they came out great

Purchased a pair of allen edmonds… Purchased a pair of allen edmonds strandmok blue soles and clearly they are seconds. One heel is longer in length than the other shoe. Absolutely wrong for them to do buyers like this. Will not order ever again from them and recommend everyone beware .... u won't get new but a seconds shoe which they should state clearly.

Nordstrom can't seem to get their delivery services on track. Nordstrom can't seem to get their delivery services in order. I have a package never delivered by TFORCE and yet Nordstrom took money out of my account and said the package was delivered. I had to fight with Nordstrom for weeks to get them to refund my money and they still show on my account if this package is delivered, contact Nordstrom, it has been weeks, I am not going to receive the package. TFORCE stole the package and Nordstrom blames me. I then decide to have my packages sent to Nordstrom Rack and I would pickup over there. Again my package was delivered to the Rack, but they couldn't find it. I called Nordstrom today to let them know I was not happy with this happening to me again, and Nordstrom just hung up on me!!!!