UNKINDNESS… I have been having too many problems with paying my bill through the mail and in the store. I have kindly ask for a courteously to extend my payment day. Yet they refuse because everyone wants to fleece the senior citizens. However, I do beleve that all people must be mindful that no matter who we are We all shall reap whatsoever we sow.

Quick Tailoring and great shopping experience Got a pair of pants at the flagship in NYC and had them tailored on site. Turnaround was fast and they came out great

West county had the best customer… West county had the best customer service! We were helped by Aleah (sp) she made sure we had shoes coming. That’s the best when you have two teenage girls trying on pair after pair. Thank you for making our stop easy!!

Shocking customer service For some bizarre reason, after I had entered my address, my order was processed on an old address(!), how I don't know, so I immediately requested the address change. Apparently they couldn't do this but I could cancel my order, so I requested the order to be cancelled but apparently I was now too late to cancel it. So my order will be carried away to a different address never to be seen again along with my money and I have no way of stopping it apparently!

Customer service is no longer a value… Customer service is no longer a value for this once favorite store. The person who patiently listened and assisted me in trying to use my gift card should be promoted. The "supervisor" with a bad attitude should probably step down. Right fighters and know-it-alls shouldn't be a customer service "supervisor". Boo! Thumbs down.