It is a bad product I bought… It is a bad product I bought vangogh360 and I can't control it just because they offer also an app to control it . I had been waiting for them to fix the app 7 months and still not working soo sad. I call today Friday April 5 /2024

Defective I have had my differ for less then a year and it started to make a terrible noise and and the scent is not coming out any longer!!! I emailed them and they refuse to send a replacement that there is nothing they can’t do!!! I seen other reviews that say the same about the noise. Aroma360 you need to do better!!! As much as you charge for this diffusers and product this should not be defective!!! I would reconsider in buying this product

Favorite scents never available We have used Aroma360 in our home for the past 4 years (installed through our HVAC system). The reason I give them two stars is that they are constantly changing the scents that are available. We buy several scents at a time, end up loving 2-3 of them only to find that when we go to re-order they are no longer available! I could understand if this happened occasionally because a scent wasn't popular/was discontinued. This, however, has been going on for 4 years!! I'm sure there has to be a more consistent home scenting company out there....

This company is terrible This company is terrible. They will coerce you into buying things, with all the promises in the world, but the second you have an issue they will leave you high and dry. Once they have your money, their customer service is terrible. I filed a complaint through the BBB and, rather than response, this Company just ceased all communications and left the issue unresolved.

I purchased two Diffusers that stopped… I purchased two Diffusers that stopped working with 3 months. I kept receiving the Refils which I paid for - Total $1095.00 for about a year. I want to cancel my contract (3 yrs) so I asked for a cancellation which was denied (very rudely). I even offer to return both Diffuser along with all the Refills that were never used but their customer service personnel are extremely rude and non cooperative.