Do not finance Do not finance. You pay for the machine 3x over! Customer service is not flexible. The machine will not be free. Pay attention to the interest on the loan. Scam!!!

It is a bad product I bought… It is a bad product I bought vangogh360 and I can't control it just because they offer also an app to control it . I had been waiting for them to fix the app 7 months and still not working soo sad. I call today Friday April 5 /2024

COMPLETE SCAM COMPLETE SCAM ! I signed up for the free wireless diffuser with the three month subscription was great for the 2 weeks that it worked ! Now I have to wait for a label to send back the product that is new and won’t turn on , then wait for the process of repair and for it to be sent back . ITS A BRAND NEW PRODUCT there’s no option to just receive a new one and they can keep the non functioning one .

Loved it at first Loved it at first. Then stopped working. Made me jump through different hoops including sending a video of it not working and going through trouble shooting. After this, they sent me a charger (which I know is not the issue), but I agreed to try it. Then they sent the wrong charger it doesn’t even fit! Now they want me to go back from square one and send more photos! For how expensive these things are this is ridiculous! I understand people lie to probably get another item- but I would be happy to send this one back before getting a replacement! This is just absolutely insane!

Have had the wireless pro for less than… Have had the wireless pro for less than 1 month, the unit now turns off by itself for no reason, contacted customer service the lady was extremely rude and kept cutting me off and thinking she was correct until she realized the unit was actually messed up. Now I have to print and package my return to send them the unit back for them to try and fix it .. if not replace it .. who the hell knows when I’ll get this thing back and my fragrance order has been lost for 8+ days now with no response from them