Defective I have had my differ for less then a year and it started to make a terrible noise and and the scent is not coming out any longer!!! I emailed them and they refuse to send a replacement that there is nothing they can’t do!!! I seen other reviews that say the same about the noise. Aroma360 you need to do better!!! As much as you charge for this diffusers and product this should not be defective!!! I would reconsider in buying this product

COMPLETE SCAM COMPLETE SCAM ! I signed up for the free wireless diffuser with the three month subscription was great for the 2 weeks that it worked ! Now I have to wait for a label to send back the product that is new and won’t turn on , then wait for the process of repair and for it to be sent back . ITS A BRAND NEW PRODUCT there’s no option to just receive a new one and they can keep the non functioning one .

Fraudulent VIP Membership Offer I originally purchased their wireless pro with the Escapade essential oil, but was then contacted by a luxury scent consultant through Aroma 360 named Gabriel Jaramillo about their VIP membership. It sounded like a great deal to upgrade to their Van Gogh model and have a monthly oil subscription, so I agreed to the VIP membership and I wanted to pay in full to avoid interest. They charged my credit card but then charged me a second time through my bank. I have tried to contact Gabriel and the Aroma 360 team to resolve this issue, but have had minimal communication. The issue still needs to be resolved and I have spoken with my bank and credit card company to discuss my options. I was able to “stop pay” the charges to my bank for the first VIP charge and original purchase, but the credit card amount still needs to be resolved.

Damage and after change 2 times same… Damage and after change 2 times same issue!! Customer service sucks they just want more money and never replace!! Never buy and pls you guys don’t buy and waste your money!! There is lots of other product who way better then this crap

I wish I would’ve done my search on… I wish I would’ve done my search on Aroma360 before purchasing. It has got to be the worse product ever and the customer service is complete crap. With less than two months of purchases, it completely stopped working and made a loud obnoxious sound. I emailed and called and they told me how to clean it and whether I did that and it still wouldn’t work. I called back again they told me to do the same thing. I went back and forth with them and they didn’t even tell me it was the motor. A year later I spoke to another person she then told me it was the motor and because it was over 90 days they can’t do anything but give me a discount on another defuser oh and the one I had was discontinued. She was so rude had the worse attitude. I was being extremely nice and understanding but omg. Save your money don’t get the Aroma360.