Great Support Experience Thank you so much! The support team was incredibly helpful. They refunded my money after the developer didn't complete the job as requested. Contacting Fiverr support solved the problem, and I got my refund. I really appreciate it!

Great company Great company. They really stand by you when you have a problem. I had some bad experiences but mostly great ones with freelancers. Beware that many of the freelancers are not where they say they are and are not qualified. I recommend asking them questions in the chat first to see if they understand the gig. I would give them 5 stars if there was a way to weed out the outsourcers and scammers. I was once stalked by a freelancer and they took action. They really care.

Fiverr cheats you by not revealing hidden costs. I was satisfied with the artist, Hunufa, both her work and her communication/ interaction. But i am annoyed that I ended up paying double of what fiverr's original quote was. Fiverr is deceptive. It is a kind of cheating not to let you know about additional fees before you purchase. And it seems that they force you to leave a tip before the gig is finalised. I don't mind leaving a tip, but I am angry that i was forced to do so at the last minute.

I've hired a web designer from Fiverr a… I've hired a web designer from Fiverr a couple of times now, and honestly, both experiences were pretty awesome. Finding someone reliable for web design has been a real headache, especially since everything moved online during Covid. But stumbling upon this freelancer on Fiverr was like striking gold. The whole process was super smooth, and I didn't even have to leave my house to get things done. The quality? Absolutely top-notch. I'm really thankful for Fiverr for giving me access to such talented designers. It's been a lifesaver for boosting my online presence.

The customer service is terrible The customer service is terrible, it’s setup in a way to make it difficult to contact customer service. Been waiting several days for a response from the seller link. I then go to the main link get a response right away saying you already have a case open. You can’t make this up…so the message I need resolved nobody responds. The one that I forward asking about the update gets responded to tell me it’s a duplicate, I have been scammed couple times, be careful and ask a lot of questions. Currently a seller built a website for me and did not have a licence to use the interface. Subsequently my store is down I am losing revenue as I wait for a response. There are much better freelance sites.