Agnieszka Makar
GBThis is a joke This is some king BS. My gigs are constantly rejected due site restrictions. I keep editing them to meet the requirements but I'm still receiving warnings and no one can tell me why? For 20% fee I would expect a better guidance. The worst thing is that I can find hundreds other gigs that for some reason are compliant although there are very similiar. I'm done with Fiverr, taking my business somewhere else
Bart Minne
GBholding on to funds for way too long and being avoidance I have more than 1000 usd sitting in my… I have more than 1000 usd sitting in my fiverr pro account. I want to transfer that back to a new card. as a pro account service levels stands at being fulfilled with 48 hours. more than 70 hours after reaching out to support I still don't have my funds back. Fiverr had that money for weeks. my amount alone is small and if they do this to sufficient people I can see how they stretch their profit and rip their own clients from their funds. I used fiverr happily for many years. no more going forward. there are alternatives, where integrity is present.
JE
CAThe customer service is terrible The customer service is terrible, it’s setup in a way to make it difficult to contact customer service. Been waiting several days for a response from the seller link. I then go to the main link get a response right away saying you already have a case open. You can’t make this up…so the message I need resolved nobody responds. The one that I forward asking about the update gets responded to tell me it’s a duplicate, I have been scammed couple times, be careful and ask a lot of questions. Currently a seller built a website for me and did not have a licence to use the interface. Subsequently my store is down I am losing revenue as I wait for a response. There are much better freelance sites.
Linus Treefoot
NZFiverr cheats you by not revealing hidden costs. I was satisfied with the artist, Hunufa, both her work and her communication/ interaction. But i am annoyed that I ended up paying double of what fiverr's original quote was. Fiverr is deceptive. It is a kind of cheating not to let you know about additional fees before you purchase. And it seems that they force you to leave a tip before the gig is finalised. I don't mind leaving a tip, but I am angry that i was forced to do so at the last minute.
Titus
GBGreat company Great company. They really stand by you when you have a problem. I had some bad experiences but mostly great ones with freelancers. Beware that many of the freelancers are not where they say they are and are not qualified. I recommend asking them questions in the chat first to see if they understand the gig. I would give them 5 stars if there was a way to weed out the outsourcers and scammers. I was once stalked by a freelancer and they took action. They really care.