THEY TAKE YOUR MONEY AND DONT HAVE ANY POINT OF CONTACT FOR CUSTOMER SUPPORT I just contracted a freelancer for a website Build out and paid about $300 for it, I made sure to have every requirements by writing to make sure there were no misunderstandings later on the road. Thanks God I did. This person was mean and never responded to my follow up request took 5 days free and on top of it didn't meet the Delivery date, her demeanor was mean all the time and even asked for more money after I placed the order, taking in consideration that there was bout another $250 out of pocket expense. When I wanted to request for help on the Resolution Center there were no phone to call for customer service and the support is very limited, the Seller requested for an extension of time for Delivery which I denied and she was still able to submit the work half way done and mark it as delivered, I made a request for a refund and they stopped responding to my messages on the Resolutions Page, there is no other Customer Support resource into that page, so you are practically on your own as a Customer. Very Dissapointed to their Customer support.

"I had an issue with a seller from Fiverr "I had an issue with a seller from Bangladesh on Fiverr, but with the live support from Fiverr, the problem was resolved within minutes. The support service was awesome; they understood the client's problem and reacted very quickly. Sara and Nash were absolutely highly motivated support workers, a big credit to them. However, it's unfortunate that such sellers like xoatech are a disgrace and tarnish the good reputation of the Fiverr company."

I've hired a web designer from Fiverr a… I've hired a web designer from Fiverr a couple of times now, and honestly, both experiences were pretty awesome. Finding someone reliable for web design has been a real headache, especially since everything moved online during Covid. But stumbling upon this freelancer on Fiverr was like striking gold. The whole process was super smooth, and I didn't even have to leave my house to get things done. The quality? Absolutely top-notch. I'm really thankful for Fiverr for giving me access to such talented designers. It's been a lifesaver for boosting my online presence.

Fiverr cheats you by not revealing hidden costs. I was satisfied with the artist, Hunufa, both her work and her communication/ interaction. But i am annoyed that I ended up paying double of what fiverr's original quote was. Fiverr is deceptive. It is a kind of cheating not to let you know about additional fees before you purchase. And it seems that they force you to leave a tip before the gig is finalised. I don't mind leaving a tip, but I am angry that i was forced to do so at the last minute.

Great customer service There are many unprofessional freelancers who are looking for quick money providing horrible work. Self called "experts"... But customer support it's very awesome! Anytime job was done badly and amateurishly, after providing informations and screenshot they resolved it everytime by giving me money back. That's what's makes Fiverr good for buyers. That you know you are safe to spend your money. If freelancer is bad, and trying to trick you, or do job awfully they will step in and you won't lose money. Props to them. But I think maybe vetting process should be more scrict, so Fiverr weed out bad freelancers better, so it become more quality service site.