Bart Minne
GBholding on to funds for way too long and being avoidance I have more than 1000 usd sitting in my… I have more than 1000 usd sitting in my fiverr pro account. I want to transfer that back to a new card. as a pro account service levels stands at being fulfilled with 48 hours. more than 70 hours after reaching out to support I still don't have my funds back. Fiverr had that money for weeks. my amount alone is small and if they do this to sufficient people I can see how they stretch their profit and rip their own clients from their funds. I used fiverr happily for many years. no more going forward. there are alternatives, where integrity is present.
Kerin Holland
GBIt´s a very good opportunity to get… It´s a very good opportunity to get more clients from all over the world. I´m very happy to use Fiverr and I recommend it to everyone who wants to work from home. The only thing that I don´t like is that they charge a very high commission for every work you do...
TrustedReviewer
GBOverall good, except for tip Been a customer for about a year, and purchased about 5 services from $5 to $300. Lower cost ones were more difficult and slow, and higher cost were faster and better, as expected. Only complaint is that after completing and paying, it asks you for a tip. I always prefer the whole cost to be agreed upfront.
Rogier
GBTaking a cut from a tip and threatening email. Had no issue connecting with a freelancer but I don’t trust Fiverr to make unbiased recommendations. I was happy to leave my freelancer a tip for a job well done but not if Fiverr takes a cut. Fiverr didn’t do the work for me! And I gave, after I agreed and paid for a project, the freelancer my WhatsApp number to make it easier to answer questions and quickly received a fairly threatening email from Fiverr. Just not impressed and will be looking for other options next time.
CLAUDIA ACOSTA
GBTHEY TAKE YOUR MONEY AND DONT HAVE ANY POINT OF CONTACT FOR CUSTOMER SUPPORT I just contracted a freelancer for a website Build out and paid about $300 for it, I made sure to have every requirements by writing to make sure there were no misunderstandings later on the road. Thanks God I did. This person was mean and never responded to my follow up request took 5 days free and on top of it didn't meet the Delivery date, her demeanor was mean all the time and even asked for more money after I placed the order, taking in consideration that there was bout another $250 out of pocket expense. When I wanted to request for help on the Resolution Center there were no phone to call for customer service and the support is very limited, the Seller requested for an extension of time for Delivery which I denied and she was still able to submit the work half way done and mark it as delivered, I made a request for a refund and they stopped responding to my messages on the Resolutions Page, there is no other Customer Support resource into that page, so you are practically on your own as a Customer. Very Dissapointed to their Customer support.