Scammed Worst service I have used due to the secure payments 😂 I made a purchase a few days ago and my card got scammed a few hours after for $200. They hi light how secure their payment platform is but it’s not. It was lucky I blocked my card and only $200 was taken. I have been messaging the customer support team and they are aware the issue from their side and offered to reinstate me the $10 for the service I purchased from them but not willing to reinstate me the money taken from their unsecure website. Please be careful using their website and don’t get caught out like I did.

holding on to funds for way too long and being avoidance I have more than 1000 usd sitting in my… I have more than 1000 usd sitting in my fiverr pro account. I want to transfer that back to a new card. as a pro account service levels stands at being fulfilled with 48 hours. more than 70 hours after reaching out to support I still don't have my funds back. Fiverr had that money for weeks. my amount alone is small and if they do this to sufficient people I can see how they stretch their profit and rip their own clients from their funds. I used fiverr happily for many years. no more going forward. there are alternatives, where integrity is present.

This is a joke This is some king BS. My gigs are constantly rejected due site restrictions. I keep editing them to meet the requirements but I'm still receiving warnings and no one can tell me why? For 20% fee I would expect a better guidance. The worst thing is that I can find hundreds other gigs that for some reason are compliant although there are very similiar. I'm done with Fiverr, taking my business somewhere else

Great Support Experience Thank you so much! The support team was incredibly helpful. They refunded my money after the developer didn't complete the job as requested. Contacting Fiverr support solved the problem, and I got my refund. I really appreciate it!

Great customer service There are many unprofessional freelancers who are looking for quick money providing horrible work. Self called "experts"... But customer support it's very awesome! Anytime job was done badly and amateurishly, after providing informations and screenshot they resolved it everytime by giving me money back. That's what's makes Fiverr good for buyers. That you know you are safe to spend your money. If freelancer is bad, and trying to trick you, or do job awfully they will step in and you won't lose money. Props to them. But I think maybe vetting process should be more scrict, so Fiverr weed out bad freelancers better, so it become more quality service site.