Great Support Experience Thank you so much! The support team was incredibly helpful. They refunded my money after the developer didn't complete the job as requested. Contacting Fiverr support solved the problem, and I got my refund. I really appreciate it!

Overall good, except for tip Been a customer for about a year, and purchased about 5 services from $5 to $300. Lower cost ones were more difficult and slow, and higher cost were faster and better, as expected. Only complaint is that after completing and paying, it asks you for a tip. I always prefer the whole cost to be agreed upfront.

This is a joke This is some king BS. My gigs are constantly rejected due site restrictions. I keep editing them to meet the requirements but I'm still receiving warnings and no one can tell me why? For 20% fee I would expect a better guidance. The worst thing is that I can find hundreds other gigs that for some reason are compliant although there are very similiar. I'm done with Fiverr, taking my business somewhere else

Great customer service There are many unprofessional freelancers who are looking for quick money providing horrible work. Self called "experts"... But customer support it's very awesome! Anytime job was done badly and amateurishly, after providing informations and screenshot they resolved it everytime by giving me money back. That's what's makes Fiverr good for buyers. That you know you are safe to spend your money. If freelancer is bad, and trying to trick you, or do job awfully they will step in and you won't lose money. Props to them. But I think maybe vetting process should be more scrict, so Fiverr weed out bad freelancers better, so it become more quality service site.

I ordered a voiceover I ordered a voiceover, but it was done by AI. I told support of fiverr that it is not real person and photo of person who supposed to make a real voiceover was taken from stock. After checking his profile they still allow that person to lie.