The customer service is terrible The customer service is terrible, it’s setup in a way to make it difficult to contact customer service. Been waiting several days for a response from the seller link. I then go to the main link get a response right away saying you already have a case open. You can’t make this up…so the message I need resolved nobody responds. The one that I forward asking about the update gets responded to tell me it’s a duplicate, I have been scammed couple times, be careful and ask a lot of questions. Currently a seller built a website for me and did not have a licence to use the interface. Subsequently my store is down I am losing revenue as I wait for a response. There are much better freelance sites.

I've hired a web designer from Fiverr a… I've hired a web designer from Fiverr a couple of times now, and honestly, both experiences were pretty awesome. Finding someone reliable for web design has been a real headache, especially since everything moved online during Covid. But stumbling upon this freelancer on Fiverr was like striking gold. The whole process was super smooth, and I didn't even have to leave my house to get things done. The quality? Absolutely top-notch. I'm really thankful for Fiverr for giving me access to such talented designers. It's been a lifesaver for boosting my online presence.

This is a joke This is some king BS. My gigs are constantly rejected due site restrictions. I keep editing them to meet the requirements but I'm still receiving warnings and no one can tell me why? For 20% fee I would expect a better guidance. The worst thing is that I can find hundreds other gigs that for some reason are compliant although there are very similiar. I'm done with Fiverr, taking my business somewhere else

Taking a cut from a tip and threatening email. Had no issue connecting with a freelancer but I don’t trust Fiverr to make unbiased recommendations. I was happy to leave my freelancer a tip for a job well done but not if Fiverr takes a cut. Fiverr didn’t do the work for me! And I gave, after I agreed and paid for a project, the freelancer my WhatsApp number to make it easier to answer questions and quickly received a fairly threatening email from Fiverr. Just not impressed and will be looking for other options next time.

Great Support Experience Thank you so much! The support team was incredibly helpful. They refunded my money after the developer didn't complete the job as requested. Contacting Fiverr support solved the problem, and I got my refund. I really appreciate it!