JE
CAThe customer service is terrible The customer service is terrible, it’s setup in a way to make it difficult to contact customer service. Been waiting several days for a response from the seller link. I then go to the main link get a response right away saying you already have a case open. You can’t make this up…so the message I need resolved nobody responds. The one that I forward asking about the update gets responded to tell me it’s a duplicate, I have been scammed couple times, be careful and ask a lot of questions. Currently a seller built a website for me and did not have a licence to use the interface. Subsequently my store is down I am losing revenue as I wait for a response. There are much better freelance sites.
Olivia Mitchell
GBSuper useful Super useful! I’ve had a few bad experiences but overall love this site. Nice to be able to support fellow entrepreneurs too!
Pachuch Pachuch
KGOverall experience is weird Overall experience is weird. I mean it looks promising, but in the end it's really hard to get through the competition. Although I had quite a small niche, with about 20 gigs similar to mine, I still only got 2 messages and neither one decided to continue working together. The app itself is fine.
Thomas Kane
AEScammed Worst service I have used due to the secure payments 😂 I made a purchase a few days ago and my card got scammed a few hours after for $200. They hi light how secure their payment platform is but it’s not. It was lucky I blocked my card and only $200 was taken. I have been messaging the customer support team and they are aware the issue from their side and offered to reinstate me the $10 for the service I purchased from them but not willing to reinstate me the money taken from their unsecure website. Please be careful using their website and don’t get caught out like I did.
Titus
GBGreat company Great company. They really stand by you when you have a problem. I had some bad experiences but mostly great ones with freelancers. Beware that many of the freelancers are not where they say they are and are not qualified. I recommend asking them questions in the chat first to see if they understand the gig. I would give them 5 stars if there was a way to weed out the outsourcers and scammers. I was once stalked by a freelancer and they took action. They really care.