The customer service is terrible The customer service is terrible, it’s setup in a way to make it difficult to contact customer service. Been waiting several days for a response from the seller link. I then go to the main link get a response right away saying you already have a case open. You can’t make this up…so the message I need resolved nobody responds. The one that I forward asking about the update gets responded to tell me it’s a duplicate, I have been scammed couple times, be careful and ask a lot of questions. Currently a seller built a website for me and did not have a licence to use the interface. Subsequently my store is down I am losing revenue as I wait for a response. There are much better freelance sites.

Great customer service There are many unprofessional freelancers who are looking for quick money providing horrible work. Self called "experts"... But customer support it's very awesome! Anytime job was done badly and amateurishly, after providing informations and screenshot they resolved it everytime by giving me money back. That's what's makes Fiverr good for buyers. That you know you are safe to spend your money. If freelancer is bad, and trying to trick you, or do job awfully they will step in and you won't lose money. Props to them. But I think maybe vetting process should be more scrict, so Fiverr weed out bad freelancers better, so it become more quality service site.

This is a joke This is some king BS. My gigs are constantly rejected due site restrictions. I keep editing them to meet the requirements but I'm still receiving warnings and no one can tell me why? For 20% fee I would expect a better guidance. The worst thing is that I can find hundreds other gigs that for some reason are compliant although there are very similiar. I'm done with Fiverr, taking my business somewhere else

Scammed Worst service I have used due to the secure payments 😂 I made a purchase a few days ago and my card got scammed a few hours after for $200. They hi light how secure their payment platform is but it’s not. It was lucky I blocked my card and only $200 was taken. I have been messaging the customer support team and they are aware the issue from their side and offered to reinstate me the $10 for the service I purchased from them but not willing to reinstate me the money taken from their unsecure website. Please be careful using their website and don’t get caught out like I did.

Super useful Super useful! I’ve had a few bad experiences but overall love this site. Nice to be able to support fellow entrepreneurs too!