Taking a cut from a tip and threatening email. Had no issue connecting with a freelancer but I don’t trust Fiverr to make unbiased recommendations. I was happy to leave my freelancer a tip for a job well done but not if Fiverr takes a cut. Fiverr didn’t do the work for me! And I gave, after I agreed and paid for a project, the freelancer my WhatsApp number to make it easier to answer questions and quickly received a fairly threatening email from Fiverr. Just not impressed and will be looking for other options next time.

Satisfied with Fiverr respone I hired a coder through Fiverr that tried to circumvent the process by requesting I put payment directly into a cryptocurrency account. Then he never delivered the goods. However, Fiverr took my complaint seriously and gave me credit for this person's actions. I am satisfied with the outcome and will give Fiverr another chance. I believe there are talented coders available on the website. Just don't let them draw you off the website onto WhatsApp or violate any of the Fiverr rule.

"I had an issue with a seller from Fiverr "I had an issue with a seller from Bangladesh on Fiverr, but with the live support from Fiverr, the problem was resolved within minutes. The support service was awesome; they understood the client's problem and reacted very quickly. Sara and Nash were absolutely highly motivated support workers, a big credit to them. However, it's unfortunate that such sellers like xoatech are a disgrace and tarnish the good reputation of the Fiverr company."

Super useful Super useful! I’ve had a few bad experiences but overall love this site. Nice to be able to support fellow entrepreneurs too!

THEY TAKE YOUR MONEY AND DONT HAVE ANY POINT OF CONTACT FOR CUSTOMER SUPPORT I just contracted a freelancer for a website Build out and paid about $300 for it, I made sure to have every requirements by writing to make sure there were no misunderstandings later on the road. Thanks God I did. This person was mean and never responded to my follow up request took 5 days free and on top of it didn't meet the Delivery date, her demeanor was mean all the time and even asked for more money after I placed the order, taking in consideration that there was bout another $250 out of pocket expense. When I wanted to request for help on the Resolution Center there were no phone to call for customer service and the support is very limited, the Seller requested for an extension of time for Delivery which I denied and she was still able to submit the work half way done and mark it as delivered, I made a request for a refund and they stopped responding to my messages on the Resolutions Page, there is no other Customer Support resource into that page, so you are practically on your own as a Customer. Very Dissapointed to their Customer support.