JE
CAThe customer service is terrible The customer service is terrible, it’s setup in a way to make it difficult to contact customer service. Been waiting several days for a response from the seller link. I then go to the main link get a response right away saying you already have a case open. You can’t make this up…so the message I need resolved nobody responds. The one that I forward asking about the update gets responded to tell me it’s a duplicate, I have been scammed couple times, be careful and ask a lot of questions. Currently a seller built a website for me and did not have a licence to use the interface. Subsequently my store is down I am losing revenue as I wait for a response. There are much better freelance sites.
CLAUDIA ACOSTA
GBTHEY TAKE YOUR MONEY AND DONT HAVE ANY POINT OF CONTACT FOR CUSTOMER SUPPORT I just contracted a freelancer for a website Build out and paid about $300 for it, I made sure to have every requirements by writing to make sure there were no misunderstandings later on the road. Thanks God I did. This person was mean and never responded to my follow up request took 5 days free and on top of it didn't meet the Delivery date, her demeanor was mean all the time and even asked for more money after I placed the order, taking in consideration that there was bout another $250 out of pocket expense. When I wanted to request for help on the Resolution Center there were no phone to call for customer service and the support is very limited, the Seller requested for an extension of time for Delivery which I denied and she was still able to submit the work half way done and mark it as delivered, I made a request for a refund and they stopped responding to my messages on the Resolutions Page, there is no other Customer Support resource into that page, so you are practically on your own as a Customer. Very Dissapointed to their Customer support.
Linus Treefoot
NZFiverr cheats you by not revealing hidden costs. I was satisfied with the artist, Hunufa, both her work and her communication/ interaction. But i am annoyed that I ended up paying double of what fiverr's original quote was. Fiverr is deceptive. It is a kind of cheating not to let you know about additional fees before you purchase. And it seems that they force you to leave a tip before the gig is finalised. I don't mind leaving a tip, but I am angry that i was forced to do so at the last minute.
Kerin Holland
GBIt´s a very good opportunity to get… It´s a very good opportunity to get more clients from all over the world. I´m very happy to use Fiverr and I recommend it to everyone who wants to work from home. The only thing that I don´t like is that they charge a very high commission for every work you do...
Bart Minne
GBholding on to funds for way too long and being avoidance I have more than 1000 usd sitting in my… I have more than 1000 usd sitting in my fiverr pro account. I want to transfer that back to a new card. as a pro account service levels stands at being fulfilled with 48 hours. more than 70 hours after reaching out to support I still don't have my funds back. Fiverr had that money for weeks. my amount alone is small and if they do this to sufficient people I can see how they stretch their profit and rip their own clients from their funds. I used fiverr happily for many years. no more going forward. there are alternatives, where integrity is present.