Linus Treefoot
NZFiverr cheats you by not revealing hidden costs. I was satisfied with the artist, Hunufa, both her work and her communication/ interaction. But i am annoyed that I ended up paying double of what fiverr's original quote was. Fiverr is deceptive. It is a kind of cheating not to let you know about additional fees before you purchase. And it seems that they force you to leave a tip before the gig is finalised. I don't mind leaving a tip, but I am angry that i was forced to do so at the last minute.
Thomas Kane
AEScammed Worst service I have used due to the secure payments 😂 I made a purchase a few days ago and my card got scammed a few hours after for $200. They hi light how secure their payment platform is but it’s not. It was lucky I blocked my card and only $200 was taken. I have been messaging the customer support team and they are aware the issue from their side and offered to reinstate me the $10 for the service I purchased from them but not willing to reinstate me the money taken from their unsecure website. Please be careful using their website and don’t get caught out like I did.
Rogier
GBTaking a cut from a tip and threatening email. Had no issue connecting with a freelancer but I don’t trust Fiverr to make unbiased recommendations. I was happy to leave my freelancer a tip for a job well done but not if Fiverr takes a cut. Fiverr didn’t do the work for me! And I gave, after I agreed and paid for a project, the freelancer my WhatsApp number to make it easier to answer questions and quickly received a fairly threatening email from Fiverr. Just not impressed and will be looking for other options next time.
Titus
GBGreat company Great company. They really stand by you when you have a problem. I had some bad experiences but mostly great ones with freelancers. Beware that many of the freelancers are not where they say they are and are not qualified. I recommend asking them questions in the chat first to see if they understand the gig. I would give them 5 stars if there was a way to weed out the outsourcers and scammers. I was once stalked by a freelancer and they took action. They really care.
Cola
ALGreat Support Experience Thank you so much! The support team was incredibly helpful. They refunded my money after the developer didn't complete the job as requested. Contacting Fiverr support solved the problem, and I got my refund. I really appreciate it!