Overall good, except for tip Been a customer for about a year, and purchased about 5 services from $5 to $300. Lower cost ones were more difficult and slow, and higher cost were faster and better, as expected. Only complaint is that after completing and paying, it asks you for a tip. I always prefer the whole cost to be agreed upfront.

Fiverr cheats you by not revealing hidden costs. I was satisfied with the artist, Hunufa, both her work and her communication/ interaction. But i am annoyed that I ended up paying double of what fiverr's original quote was. Fiverr is deceptive. It is a kind of cheating not to let you know about additional fees before you purchase. And it seems that they force you to leave a tip before the gig is finalised. I don't mind leaving a tip, but I am angry that i was forced to do so at the last minute.

Biggest disappointment: they take % on the tips I've paid a seller for a coding on WordPress $500. The seller had very good reviews and he claimed to be experienced. He arranged several milestones so I would paid along with the deliveries. I've got nothing for the first milestone but a mere website I would have been able to make on my own. Then, he delayed, again and again and again, cancelling the meetings we had decided together at the last minute with ridiculous reasons. Because he was so late, I was entitled to query a refund, so I've asked to Fiverr customer service if the refund would be total, and they said yes. I then asked for the refund but got only half of the amount paid... EDIT: after struggling for a week or so, I finally got a refund from Fiverr. To be honest, after this bad experience, I looked for another platform for my project, but cannot find any that can proposed similar costs. So I will try again with them, but I regret I've been misleaded by their customer service in respect of the refund I was supposed to get. And I would have appreciated to get at least a time when my request would be dealt with instead of not having any news from them for days. I must say that at the end, I'm satisfied with how they managed my request. My biggest disappointment though, is that they take a purcentage on our tips to the seller, which I don't think is fair.

Scammed Worst service I have used due to the secure payments 😂 I made a purchase a few days ago and my card got scammed a few hours after for $200. They hi light how secure their payment platform is but it’s not. It was lucky I blocked my card and only $200 was taken. I have been messaging the customer support team and they are aware the issue from their side and offered to reinstate me the $10 for the service I purchased from them but not willing to reinstate me the money taken from their unsecure website. Please be careful using their website and don’t get caught out like I did.

holding on to funds for way too long and being avoidance I have more than 1000 usd sitting in my… I have more than 1000 usd sitting in my fiverr pro account. I want to transfer that back to a new card. as a pro account service levels stands at being fulfilled with 48 hours. more than 70 hours after reaching out to support I still don't have my funds back. Fiverr had that money for weeks. my amount alone is small and if they do this to sufficient people I can see how they stretch their profit and rip their own clients from their funds. I used fiverr happily for many years. no more going forward. there are alternatives, where integrity is present.