Jeff Muszar
GBAfter reading the reviews I am skeptical After reading the reviews I am skeptical. I ordered cartridges but it did not give me the discount. I called and no one was available to answer the phone. Sent email message requesting discount be applied to my order. Still awaiting a response. Final rating TBD.
David Brisco
GBI have used LD ink cartridges for at least 6 years I have used LD ink cartridges for several years. In the past, they were mostly very good (I would buy bulk sets and occasionally one would fail, but the price was so good, that I just tossed the bad one). I ordered a bulk set for a new printer on March 2nd. They claim to ship in 4-5 business days. It is now March 23rd, and account says the order is "processing." I have called 4 times to get a status. It just goes to voice mail and says customer service will call me back, I gave gotten zero call-backs. I have emailed 3 times, with no response. I actually was wondering if they were out of business. I now have to go out and buy retail cartridges, since I am out of ink. After reading several reviews, it seems that this is the norm, and I wonder how a company can stay in business with such horrible customer service (and, it seems, poor product quality in many cases). I am amazed that a company can get this many bad reviews and not take decisive action. My recommendation is to only buy if you are willing to gamble with either losing your money, or getting bad quality products.
Elaine Benner
GBI had purchased an Ink Pod package… I had purchased an Ink Pod package PG-245XL. It did not work. I replaced the ink pod in case it was a defective one originally with the shell None worked. Very disgusting. No more pods for me. Money wasted.
Devendra Patel
GBDo not buy from this place Used to be good. No more. I ordered cartridges and received wrong. Called several times no answer. Left voicemail as well as phone number for call back. No response. Also not getting the cartridge with LD products any more. Now it comes with G&G brand.
Michael Hanford
GBDon’t Buy Here One of the PC publications recommended this firm for excellent, inexpensive,HP printer ink. BIG MISTAKE! No ink, no communication, no help. Do Not Buy Here