A rip off company A rip off company. Opened a new printer cartridge I purchased from this joint and it was a used mostly empty cartridge that had been re-packed in a new box and would not even be recognized by my printer. They have 0% quality control. When I tried to call I can't get through to anyone and their link to send an e-mail is broken. What a company of clowns. Embarrassing.

Placed order for cartridges on… Placed order for cartridges on 1/3/2024. Never received order. On 1/17/2024 contacted customer service and was told that item was backordered and would be in in 2 weeks. On February 8, 2024 had not received order and tried unsucessfully to contact customer service. Automated operator kept looping. Found another number to call and was left on hold until asked to leave my telephone number for next available agent. Never received a call. Called again on 2/12/2024 and left number again. Just want to know if my cartridges will ever be shipped. Getting fed up with this company, their custoner support and their cartridges have not been very reliable lately.!

DO NOT BUY HERE DO NOT BUY HERE! Somewhere around November or December 2023 the company must have changed hands. It used to be fabulous. Now they seem to take your money and run. No Customer Service. No product. STAY AWAY!!!!! We’re stopping our credit card payment.

LD Products the only company to use. I have been doing business LD products for 6 years now and have experienced great customer service. I can only remember two returns for exchange I have done and both were done without any problem. The company really stands behind their product line 100% and customers are put first. Most recently (Sept. 2 2020) I had an update installed on my Epson printer after the update my printer did not recognize the aftermarket ink cartridges. I called LD products for help and help they did by sending all my replacement cartridges with new chip for the updates from Epson and at no charge. This and the customer service in the pass really shows me they want to keep all their customers. I would give this company and try and I am sure you will become a long term customer. Once again this is a great company.

It seems over the last 2 years your LD… It seems over the last 2 years your LD branded color toner cartridges are not up to the original HP standards. Every time I have replaced a cartridge it only lasts about a month before it puts color streaks on the paper making it unusable. What happened to Quality Control at LD products? I have two color cartridges that are about 70% full and they are junk. My wife wants to print Christmas cards, but again poor quality cartridges will not let that happen unless I replace a 3 color cartridges.